Hardworking and positive candidate with strong customer service skills eager to secure a position where I can contribute my skills to a company with a great work culture.
Overview
3
3
years of professional experience
Work History
Server
Saltgrass Steakhouse
03.2024 - Current
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Greet tables promptly with detailed 7-point spiel providing menu suggestions to customers and upselling.
Resolve guest concerns or complaints professionally and escalate issues to management as needed to ensure guest satisfaction.
Served food and beverages promptly with focused attention to customer needs.
Childcare Assistant
A Mothers Love Childcare
07.2023 - 05.2024
Followed state guidelines to ensure a safe and healthy environment.
Maintained daily records of over 30 children's individual activities, behaviors, meals, naps, and implemented new lesson plans.
Established positive relationships with parent to collaboratively promote child's wellbeing.
Maintained and managed confidential records of client files, paid and submitted invoices, and scheduling.
Supervisor
Fancy Clean Services
11.2021 - 07.2023
Supervised cleaning technicians and trained 15 new hires on proper training techniques and safety protocols.
Completed cleaning checklist, schedules, inventory, and other business documentation.
Addressed customer feedback and guest complaints to increase customer satisfaction and establish trust.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.