Demonstrated consistently strong work ethic and adherence to company policy and procedures.
Overview
3
3
years of professional experience
Work History
Brian L Jackson and Associates
Brian Jackson
216 14th ST NW Atlanta GA 30318
08.2023 - 10.2024
/Organize and audit files
Obtain medical bills and records from healthcare providers
Obtain pertinent information from clients, including treatment status, doctor appointment information, changes in medical care and/or work status, documents and records information and the like.
Worked well in a team setting, providing support and guidance.
Supported Firm attorney and staff with various duties for Personal Injury cases to facilitate and expedite service to Firm clients
Assist with preparing checks and mailing them out to providers.
Identify and complete daily tasks related to the management of each case, documenting notes in Firm case management system
Customer Service Representative
Blue World Pools
120 Interstate N Pkwy E SE #426 Atlanta Ga 30339
06.2021 - 08.2022
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Answered customer telephone calls promptly to avoid on-hold wait times.
Described product highlights and benefits to help guide purchasing decisions.
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