Demonstrated consistently strong work ethic and adherence to company policy and procedures.
Overview
3
3
years of professional experience
Work History
Brian L Jackson and Associates
Brian Jackson
08.2023 - 10.2024
/Organize and audit files
Obtain medical bills and records from healthcare providers
Obtain pertinent information from clients, including treatment status, doctor appointment information, changes in medical care and/or work status, documents and records information and the like.
Worked well in a team setting, providing support and guidance.
Supported Firm attorney and staff with various duties for Personal Injury cases to facilitate and expedite service to Firm clients
Assist with preparing checks and mailing them out to providers.
Identify and complete daily tasks related to the management of each case, documenting notes in Firm case management system
Customer Service Representative
Blue World Pools
06.2021 - 08.2022
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Answered customer telephone calls promptly to avoid on-hold wait times.
Described product highlights and benefits to help guide purchasing decisions.
Education
Associate of Applied Science - Paralegal Studies
University of North Georgia
Gainesville, GA
05.2019
High School Diploma -
Meadowcreek Highschool
05.2016
Skills
Teamwork and Collaboration
Hard worker
Time Management
Bilingual
Adaptable
Time Management
Bilingual
Timeline
Brian L Jackson and Associates
Brian Jackson
08.2023 - 10.2024
Customer Service Representative
Blue World Pools
06.2021 - 08.2022
Associate of Applied Science - Paralegal Studies
University of North Georgia
High School Diploma -
Meadowcreek Highschool
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