Meziah Snowden
Charlotte,NC
Summary
Determined, enthusiastic, very hardworking, I am a personable and reliable individual with strong focus on customer satisfaction and teamwork. Possessing solid understanding of hospitality principles and adept at handling point-of-sale systems and managing multiple tables efficiently. Committed to providing exceptional dining experiences and fostering positive guest relations. Consistently been recognized for outstanding customer service and effective problem-solving. Proven ability to enhance workflow efficiency and foster strong customer relationships. Skilled in multitasking and leveraging POS systems to streamline operations, ensuring a seamless dining experience. Committed to continuous growth and adaptability in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Server
The Cheescake Factory
South Park/Birkdale
08.2023 - 05.2025
- Maintained high service quality while managing multiple tables at once.
- Promptly served food and beverages, ensuring customer satisfaction.
- Leveraged POS system for effective order processing and billing.
- Enhanced workflow efficiency through collaboration with team members during busy periods.
Server
Olive Garden
Northflake Mall
06.2021 - 08.2023
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Nursing
Central Piedmont Community College
Charlotte, NCNursing
West Charlotte
Charlotte, NC 06.2023
Skills
Optimistic outlook
Effective problem solver
Highly responsible
Outstanding customer service
Efficient time management
Multitasking proficiency
Proactive worker
Strategic analytical skills
Collaborative team player and independent worker
Adaptability to changing demands
Persistent growth orientation
Steadfast and tenacious
Certification
CTE certification
Achievement awards
Scholarship 2023 $6,000 award
Scholarship 2023 award $60,000
Culinary servsafe 2023 graduate award
Most advanced 2023 award
Timeline
Lead Server
The Cheescake Factory
08.2023 - 05.2025
Server
Olive Garden
06.2021 - 08.2023
Nursing
Central Piedmont Community College
Nursing
West Charlotte