Michael Haseltine
Lancaster,NY
Summary
With a proven track record at Ace Hardware and as a self-employed Home Remodeler, I excel in delivering high-quality customer service and exceptional remodeling outcomes. My expertise in carpentry and complex problem-solving, coupled with meticulous attention to detail, ensures projects exceed expectations. My commitment to continuous learning and efficiency in project management highlights my dedication to excellence.
Overview
6
6
years of professional experience
Work History
Associate
Ace Hardware
Depew, NY
11.2024 - Current
- Answered store and merchandise questions and led customers to wanted items.
- Handled returns and exchanges according to company policies.
- Handled incoming calls from customers regarding orders or other inquiries.
- Greeted customers to determine wants or needs.
- Described merchandise and explained use, operation and care.
- Processed payments using point-of-sale systems.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Built relationships with customers by providing friendly customer service.
- Answered customer inquiries regarding product features, pricing, and availability.
- Operated a variety of machinery and tools safely and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained updated knowledge through continuing education and advanced training.
Home Remodeler
Self-Employed
Lancaster, NY
12.2022 - Current
- Painted interior walls using quality paints from reputable manufacturers.
- Replaced electrical wiring or installed lighting fixtures according to code requirements.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Measured and cut materials to fit specific dimensions for remodeling projects.
- Cleaned or prepared construction sites to eliminate hazards.
- Installed drywall, framing, insulation, cabinetry, countertops and trim.
- Assembled built-in furniture such as bookcases or cabinets according to specifications.
- Performed demolition of existing walls, floors, and ceilings to prepare for new construction.
- Plumbed water lines in accordance with local codes and regulations.
- Repaired damaged surfaces including drywall, plaster or other wall finishes.
- Displayed high standards for quality workmanship and routinely double-checked work.
Woodworker/Blacksmith
Self-employed
Lancaster, NY
01.2019 - Current
- Selling handmade wood and metal products through craft shows and freelance
- Building custom farmhouse tables
- Building wood longbows
- Forging knives and hooks
Education
Homeschool
Skills
- Attention to detail
- Complex Problem-solving
- Time management
- Carpentry expertise
- Framing construction
- Flooring installation
- Fixture installation
Timeline
Associate
Ace Hardware
11.2024 - Current
Home Remodeler
Self-Employed
12.2022 - Current
Woodworker/Blacksmith
Self-employed
01.2019 - Current
Homeschool
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