Michaela Harris
Richmond,VA
Summary
Results-driven Program Manager with leadership experience in homeless services and behavioral health. Proven track record of supervising multidisciplinary teams, managing grant-funded programs, and building community partnerships to serve vulnerable populations. Committed to trauma-informed care and harm reduction approaches while pursuing advanced education in counselor education.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Petersburg Program Manager
St. Joseph's Villa
04.2024 - Current
- Oversee day-to-day operations of homeless services programs, and ensuring compliance with grant guidelines, and funder-required outcomes.
- Supervise Case Managers through onboarding, training, performance evaluations, and ongoing professional development.
- Participate in Administrator On-Call (AOC) rotations to provide organizational leadership coverage.
- Develop and maintain strategic partnerships with community organizations.
Housing Stabilization Case Manager
St. Joseph's Villa
01.2023 - 04.2024
- Guided clients in developing skills and strategies for addressing housing instability and individual challenges.
- Provided information and referrals to access financial assistance, legal aid, and housing resources.
- Maintained detailed case documentation and progress notes using clinical standards.
- Communicated with housing navigators and rental agencies as a client advocate.
Therapeutic Day Treatment Counselor
A New Legacy Family Services
10.2022 - 01.2023
- Assessed and documented student behavior and progress in a therapeutic setting.
- Supported youth in developing self-awareness and decision-making skills.
- Directed therapeutic activities for children ages 9–13.
- Participated in treatment planning by identifying clients' problems, needs, and strengths.
Qualified Mental Health Professional
Second Chances Comprehensive Services
06.2022 - 10.2022
- Created individualized treatment plans based on comprehensive assessments and client goals.
- Responded to crisis situations involving severe mental health and behavioral issues.
- Assisted individuals with stress management, self-esteem, and emotional health concerns.
- Encouraged client expression to develop insight into relationships and personal challenges.
Permanent Substitute Teacher
Hopewell City Public Schools
08.2021 - 09.2022
- Implemented lesson plans to educate students on key academic concepts.
- Established and enforced classroom rules and procedures to maintain order.
- Organized interactive learning activities, games, and tasks to enhance student engagement.
- Requested regularly based on excellent referrals and trusted performance.
Education
Master of Science - Counselor Education
Virginia State University
Petersburg, VA05-2028
Bachelor of Science - Psychology
Virginia State University
Petersburg, VA05-2022
Skills
- Grant management and compliance
- Program oversight
- Case management
- Strategic partnerships and planning
- Crisis intervention and conflict resolution
- Trauma-informed care and Harm reduction
- HMIS and Microsoft Office
- HIGHER ground leadership development (2026)
Accomplishments
- Leadership Award (2024)
- HIGHER Ground Leadership Development (2026)
Certification
- QMHPT (2022)
- First Aid/CPR (2025)
- TOVA (2026)
Timeline
Petersburg Program Manager
St. Joseph's Villa
04.2024 - Current
Housing Stabilization Case Manager
St. Joseph's Villa
01.2023 - 04.2024
Therapeutic Day Treatment Counselor
A New Legacy Family Services
10.2022 - 01.2023
Qualified Mental Health Professional
Second Chances Comprehensive Services
06.2022 - 10.2022
Permanent Substitute Teacher
Hopewell City Public Schools
08.2021 - 09.2022
Master of Science - Counselor Education
Virginia State University
Bachelor of Science - Psychology
Virginia State University
References
References available upon request.