Hi, I’m
MHISHLEINER LIMAGE
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
years of professional experience
Work History
Quest Diagnostics
Specimen Processor
03.2022 - Current
Job overview
- Labeled and numbered specimens for accurate recordkeeping and blind testing.
- Prepared specimens for in-house testing and for transport to off-site to reference laboratories.
- Performed routine checks on sensitive lab equipment to achieve consistent and high-performing functionality.
Moffitt Cancer Center
Call Center Representative
10.2017 - 04.2022
Job overview
- Answered, screened and processed high volume of calls daily with call management system and web-based communications.
- Updated customer accounts, addresses and contact information within call management databases.
Caribbean Express
CUSTOMER SERVICE REPRESENTIVE
01.2012 - 01.2015
Job overview
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Maintained organized filing system of paper and electronic documents.
Education
Erwin Technical CollegeTampa, FL
Certification from Phlebotomy
08.2021
Freedom High SchoolTampa, FL
Diploma
08.2014
IBM
Certificate from Cybersecurity
Skills
- Application Installations
- Issue and Resolution Tracking
- Troubleshooting Network Issues
- Software Evaluation
- Monitoring Computer Viruses
- Managing Security Breaches
- Linux Server
- Data Entry and Maintenance
- CRM Software
- Clerical Support
Timeline
Specimen Processor
Quest Diagnostics
03.2022 - Current
Call Center Representative
Moffitt Cancer Center
10.2017 - 04.2022
CUSTOMER SERVICE REPRESENTIVE
Caribbean Express
01.2012 - 01.2015
Erwin Technical College
Certification from Phlebotomy
Freedom High School
Diploma
IBM
Certificate from Cybersecurity
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