Melvin Hobden
Rockwall
Summary
Customer-focused individual possessing outstanding work record. Excellent record of punctuality and work ethic. Excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Detail-oriented in meeting daily business and customer needs. Hardworking and passionate job seeker with strong organizational skills eager to move into higher positions. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
Driver/Material Handler
Mueller, Inc.
01.2022 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
Local Driver
PepsiCo Beverage
09.2020 - 01.2022
- Enhanced delivery efficiency by planning and executing optimized routes for local transportation.
- Completed accurate record-keeping for mileage logs, delivery confirmations, and expense reports as required by company policy.
- Maintained vehicle safety and performance with regular maintenance checks and timely repairs.
- Monitored vehicle condition closely by conducting thorough pre-trip inspections before each journey.
- Demonstrated strong problem-solving abilities when faced with unexpected challenges during deliveries or pickups.
- Assisted in training new hires on company policies, procedures, and best practices for local drivers.
- Developed strong communication skills by efficiently liaising with customers, dispatchers, and other drivers throughout the workday.
Local Driver and Sales Associate
Ben E. Keith
05.2013 - 09.2020
- Enhanced delivery efficiency by planning and executing optimized routes for local transportation.
- Demonstrated strong problem-solving abilities when faced with unexpected challenges during deliveries or pickups.
- Assisted in training new hires on company policies, procedures, and best practices for local drivers.
- Managed inventory effectively while loading and unloading cargo, preventing damage or loss of goods during transport.
- Provided exceptional customer service during pickups and deliveries, resulting in positive feedback from clients.
- Developed strong communication skills by efficiently liaising with customers, dispatchers, and other drivers throughout the workday.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Identified consumer interests and key market identifies for new accounts.
- Increased repeat business by maintaining regular contact with clients and providing exceptional post-sale support.
Education
High School Diploma -
Wh Ford High School
Quinlan, TX05.2009
Skills
- Time Management
- Valid Driver's License
- Excellent people skills
- Customer Service
- Relationship building
- Problem-Solving
- Punctuality
- Professional Demeanor
- Schedule Management
- Customer rapport
- Problem-solving aptitude
Timeline
Driver/Material Handler
Mueller, Inc.
01.2022 - Current
Local Driver
PepsiCo Beverage
09.2020 - 01.2022
Local Driver and Sales Associate
Ben E. Keith
05.2013 - 09.2020
High School Diploma -
Wh Ford High School
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