Mhret Tuji
Pocatello,ID
Summary
Welcoming, personable individual with well-developed hospitality skills. Handles high-pressure situations with undeniable grace and poise. Experience with Ethiopian airlines as valued member of cabin crew.
Service-oriented professional with 7 years of flight crew experience. Excellent history of using critical thinking and sound judgment to solve challenges. Personable and energetic with firm command of flight safety and regulations.
Overview
6
6
years of professional experience
2
2
Certification
Work History
Cabin Crew Member
Ethiopian Airline
10.2016 - 03.2023
- Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.
- Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
- Collaborated with fellow crew members to deliver a seamless flight experience for passengers, ensuring timely departure and arrival.
- Promoted airline loyalty programs and onboard sales, boosting revenue.
- Assisted passengers with special needs, providing personalized care and support throughout the flight.
Education
Bachelor of Arts - Accounting
Admas University
Ethiopia,Addis Abeba08.2016
Skills
- FAA Regulations
- Compliance and regulations
- Company policy adherence
- Training and mentoring
- Customer Assistance
- Safety awareness
- Emergency Procedures
- Employee interaction
- Customer Service
Certification
SMS for operational personnal (safety management system)
Safety Assessment of foreign Aircraft (SAFA)
Timeline
Cabin Crew Member
Ethiopian Airline
10.2016 - 03.2023
Bachelor of Arts - Accounting
Admas University
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