Mi-ky Lowe
Minneapolis,MN
Summary
Highly motivated medical device professional launching a career as a Quality Engineer. Experience in product building of medical devices with outstanding recognition in productivity and quality assurance since 12/2020 to the present. Collaborated with manufacturing technicians, calibration technicians, manufacturing engineers, and process engineers to ensure and to improve the quality of products through group and individual consultations.
Familiar with the manufacturing process by preventing the procurement of defective products, identifying scraps, understanding the process of when and why scraped materials are generated, and to create methodologies as well as to improve current procedures to ensure the quality of products at the highest levels.
Overview
11
11
years of professional experience
Work History
Medical Device Specialist
Boston Scientific
12.2020 - Current
- Enhanced productivity by streamlining the product-building quality processes to be recognized by management and supervisory leaders.
- Individually developed collaborative efforts to work closely with technicians and engineers to increase the efficiency of my work performance by learning and understanding processes from other departments to increase my work capacity independently.
- Increased the development of product-building skills in two departments by performing tasks in all areas within Watchman Flex and SE Innova.
- Contributed to help modify or implement procedure processes to increase productivity and quality assurance.
Billing Data Resolution Specialist
Coram/CVS Health
07.2016 - Current
- Resolved pharmacy patient billing inquiries by mediating between the branch pharmacies and the health insurance personnel.
- Analyzed data issues to fix problems for pharmacy branches so that rejected claims are ultimately paid.
- Improved the resolution processes by learning new pharmacy guidelines through ongoing training sessions and establishing new revisions from insurance leaders to expedite the billing process to generate a higher volume of paid claims.
- Collaborated effectively with pharmacy personnel to provide comprehensive solutions for patients during the prescription billing and dispensing processes.
Temporary Work
Robert Half International Inc.
08.2012 - 05.2016
- Worked on and off from 08/2012 to 05/2016 in various positions within health insurance industries as a customer service representative resolving patient concerns regarding health insurance or a data processor analyzing data.
Education
Bachelor of Science - Biological Sciences in Biology
University of Minnesota - Twin Cities
Minneapolis, MNSkills
- Technical expertise: Watchman Flex (Anchorwrap, Final inspection, Initial, intermediate, and final expansion processes, and Microblast, ) and SE Innova (1st, 2nd, and Pattern expansion processes, Final inspection, ID Hon, Microblast, and Swage)
- Microsoft Office; Word, Excel, and Outlook
- Writing, reviewing, and revising scientific documentation
- Process Analysis
- Analytical Thinking
- Data analysis
- Attention to detail
- Interpersonal skills
- Critical thinking
- Organizational skills
- Cross-functional collaboration
Accomplishments
I was acknowledged in a scientific publication as a technical assistant collaborating with a Ph D.
9 years of experience of working as Scientific Technician and a Junior Scientist
I worked in various scientific laboratories at the University of Minnesota Twin Cities.
Timeline
Medical Device Specialist
Boston Scientific
12.2020 - Current
Billing Data Resolution Specialist
Coram/CVS Health
07.2016 - Current
Temporary Work
Robert Half International Inc.
08.2012 - 05.2016
Bachelor of Science - Biological Sciences in Biology
University of Minnesota - Twin Cities