Mia Adams Powell
Perris,United States
Summary
Proactive Unit Secretary with 32 years of healthcare experience. Frequently commended for a proactive and patient-focused attitude. Eager to bring superior performance and a strong work ethic to help achieve team goals. Hardworking unit secretary brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
Overview
33
33
years of professional experience
Work History
ED Ward Clerk
Kaiser Permanente
Moreno Valley, CA
06.2022 - Current
- Utilized multiple PC applications throughout day.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Organized patient files and streamlined operations to improve efficiency.
- Received and routed laboratory results to correct clinical staff members.
Unit Secretary
Cedars-sinai Medical Center
Los Angeles, CA
07.1989 - 05.2022
- Good customer service greeting patients, visitors, and staff.
- Maintain paperwork such as charts and documents for unit and patient needs.
- Managed over 100 incoming and outgoing calls per day.
- Prepared admission, transfer and discharge packets.
- Answered patient call lights.
- Strong communication skills informing charge nurses and staff updated information.
- Following HIPAA guidelines.
- Ordered supplies and equipment.
- Scan copy and fax documents.
- Monitored inventory levels and advised management of need for replenishment
- Maintained rapport with physicians, nurses and other healthcare personnel
- Provided information for patient admissions and discharges to foster timely processing
- Developed training protocols for new unit secretaries
- Organized and maintained patient chart filing system to promote quick data finding for staff
Education
Certificate - Unit Secretary
Los Angeles Technology Center
Los Angeles, CA01.1988
High School Diploma -
Los Angeles High School
Los Angeles, CA06.1983
Skills
- Nursing Station Operations
- Unit Secretary Training
- Patient records maintenance
- Patient Database Updates
- Incoming Call Reception
- ADT
- Filing
- Medical Terminology
- Epic software
- American Messaging software
- Spok software
- Copy scan fax documents
- Print labels and Name bands
Timeline
ED Ward Clerk
Kaiser Permanente
06.2022 - Current
Unit Secretary
Cedars-sinai Medical Center
07.1989 - 05.2022
Certificate - Unit Secretary
Los Angeles Technology Center
High School Diploma -
Los Angeles High School
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