Summary
Overview
Work History
Education
Skills
Timeline
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Mia Akemon

Los Angeles

Summary

Committed and passionate fourth-year undergraduate in Hospitality Management with a comprehensive education in hotel and tourism services. Proficient in customer service within diverse sectors including food, beverage, and event planning, spanning corporate and independent settings. Recently completed a rigorous study abroad program in Florence, Italy, focusing on immersive learning in event coordination and hospitality services, blending classroom knowledge with practical application. Certified in safe food handling.

Overview

7
7
years of professional experience

Work History

Charitable Foundation Intern

The Cheesecake Factory
05.2025 - 08.2025
  • Assisted in planning and organizing The Cheesecake Factory's annual charity golf tournament
  • Managed data entry and maintained accurate records of participants, staff, and volunteers
  • Coordinated outreach and communication with potential sponsors through email campaigns
  • Designed digital materials including labels, name tags, and marketing materials
  • Assembled and distributed volunteer and participant gift packages
  • Provided on-site support, ensuring smooth execution and addressing real-time needs

Crew Member

Trader Joe's
10.2023 - 12.2023
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Ensured products were replenished and organized, maintaining optimal inventory levels and visual appeal.
  • Consistently exceeded expectations by proactively addressing often overlooked tasks.
  • Designed and created engaging and informative product display signs, ensuring ease of browsing and aesthetic appeal for customers.

Barista

Andante Coffee Roasters
11.2022 - 07.2023
  • Enhanced customer satisfaction by preparing and serving high-quality products.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Assumed managerial responsibilities in the absence of a designated manager, training new employees and ensuring prime service beyond my regular duties.

Barista

California Coffee Republic
03.2022 - 10.2022
  • Enhanced customer satisfaction by preparing and serving high-quality beverages.
  • Served as primary baking assistant, arriving prior to working hours to prepare fresh baked goods and ensuring high quality products.
  • Handled social media presence, enhancing online and customer engagement.
  • Efficiently managed high-volume rush periods, ensuring smooth operations and maintaining exceptional customer service under pressure.
  • Actively assisted the attached restaurant's operations by bussing tables, running food orders, and restocking, demonstrating versatility and dedication to overall team success beyond designated responsibilities.

Junior Event Planning Intern

The Cheesecake Factory
06.2018 - 08.2018
  • Supported senior event planners by managing secondary tasks, enabling them to concentrate on primary responsibilities.
  • Studied under primary event coordinator for the company, expanding my knowledge of the hospitality industry and inner workings of event planning.

Education

Bachelor of Science - Sustainable Tourism and Hospitality Management

UNIVERSITY OF UTAH
Salt Lake City, Utah
12-2025

Skills

  • Event planning
  • Hospitality Service Expertise
  • Natural leadership abilities
  • Proactive attention to detail
  • Creative problem solver
  • Time management and multitasking
  • Editing and creating digital marketing materials
  • Proficient in Microsoft Excel and Word

Timeline

Charitable Foundation Intern

The Cheesecake Factory
05.2025 - 08.2025

Crew Member

Trader Joe's
10.2023 - 12.2023

Barista

Andante Coffee Roasters
11.2022 - 07.2023

Barista

California Coffee Republic
03.2022 - 10.2022

Junior Event Planning Intern

The Cheesecake Factory
06.2018 - 08.2018

Bachelor of Science - Sustainable Tourism and Hospitality Management

UNIVERSITY OF UTAH

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