Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mia Alicia Triana

San Antonio,TX

Summary

Dedicated professional with a strong background in customer service positions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

5
5
years of professional experience

Work History

Teller

Frost Bank
12.2024 - Current
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.

Cashier

H-E-B
12.2020 - 12.2023
  • Provided a great customer service experience while still managing my responsibilities.
  • Handling transactions, managing cash drawers, and keeping my work area clean.
  • Approached and solved problems with initiative and sound judgment.

Esthetician - Esthetics

Aveda Institute
10.2022 - 09.2023
  • Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
  • Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.

Education

Business Management -

Palo Alto College
San Antonio, Tx
12.2027

Esthetician - Esthetics - Esthetics

Aveda Institute
San Antonio, Tx
09-2023

High School -

Incarnate Word High School
San Antonio, Tx
05.2021

Skills

  • Exceptional customer service
  • Cash Handling
  • Attention to detail
  • Strong work ethic
  • Computer skills
  • Problem solving
  • Communication skills
  • Multitasking and organization
  • Reliable

Languages

Spanish
Professional Working

Timeline

Teller

Frost Bank
12.2024 - Current

Esthetician - Esthetics

Aveda Institute
10.2022 - 09.2023

Cashier

H-E-B
12.2020 - 12.2023

High School -

Incarnate Word High School

Business Management -

Palo Alto College

Esthetician - Esthetics - Esthetics

Aveda Institute