Mia Alvarado
Summary
Professional coffee specialist prepared for leadership role in fast-paced environment. Strong focus on team collaboration and achieving results. Highly skilled in crafting beverages, customer service, and inventory management. Reliable and adaptable to changing needs, ensuring consistent quality and efficiency.
Overview
4
4
years of professional experience
Work History
Lead Barista-Management
Wyoming Community Coffee
05.2022 - Current
- Managed inventory to maintain stock levels and reduce waste.
- Trained junior baristas on proper equipment usage to ensure consistency in product quality.
- Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
- Streamlined workflow for barista team members by implementing effective task delegation.
- Collaborated with the management team to develop innovative beverage recipes, increasing sales and customer satisfaction.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
Front of House Team Leader
Jason's Deli
11.2020 - 04.2022
- Maintained cleanliness standards throughout the front of house areas, ensuring a welcoming atmosphere for guests.
- Handled cash transactions accurately, balancing registers at the end of each shift and preparing deposits as required.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Coordinated catering orders and assigned delivery schedules to staff.
Education
High School Diploma -
Vandalia Butler High School
05-2017
Skills
- Coffee preparation
- Team leadership
- Time management
- Problem solving
- Multi-tasking
- Customer engagement
- Attention to detail
- Inventory
- Latte artistry
- Multitasking and organization
- New hire training
Timeline
Lead Barista-Management
Wyoming Community Coffee
05.2022 - Current
Front of House Team Leader
Jason's Deli
11.2020 - 04.2022
High School Diploma -
Vandalia Butler High School
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