Mia Balderrama
Chick-Fil-A
San Antonio,Texas
2
Languages
2
years of professional experience
Professional with experience in guest services, prepared for customer-facing role. Strong focus on team collaboration and achieving results. Skilled in communication, problem-solving, and maintaining positive atmosphere. Reliable and adaptable to changing needs.
Work History
Front of House Team Member
2 Years- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Managed front counter operations, efficiently processing orders and payments.
- Collaborated with team members to maintain cleanliness and organization in dining area.
- Assisted in training new staff on operational procedures and customer engagement techniques.
- Handled guest inquiries and resolved issues promptly to enhance satisfaction levels.
- Supported promotional events by effectively communicating menu offerings to customers.
- Maintained inventory levels by monitoring stock and assisting with restocking supplies as needed.
- Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
Education
No Degree
- Extracurricular Activities: Varsity Cheer Team (3 yrs)
Skills
Greeting guests
Order taking
Cleanliness
Money handling
Team collaboration
Complaint handling
Languages
Spanish
Limited Working
English
Native or Bilingual
Interests
I love nature
hikes are great. I love exercising
running
biking
walking
hiking
going to the gym
cheer
any other sport as well with friends. I like to craft and do DIY projects. I like to help people and give my time to those who may need it. I like to try and improve myself and learn new things.
Timeline
Front of House Team Member
Chick-Fil-A
06.2024 - 06.2026Read More
Winston Churchill High School
No Degree
Read More