Energetic and performance-driven professional skilled at boosting morale in any environment. Keen and eager to achieve strategic objectives, driving the development of efficient processes to ensure high standards and align efforts with organizational goals. Known for collaborative approach to excellence, with strong analytical, communication, and teamwork skills. Proven ability to maintain a positive attitude and commitment to continuous learning and growth. Ready to make a significant impact in any role.
Conduct data input for treatment authorization requests in intensive care division (IDC TAR unit) under California state Medi-cal program.
Maintain correspondence with hospital providers, ensuring all required documentation is updated for Los Angeles County Medi-Cal requirements and in for client status and dates of service.
Devotedly ensure accuracy when transferring significant quantities of information into spreadsheets or databases, preserving the trustworthiness of essential data .
Collaborate effectively with team members on various projects, ensuring seamless communication and execution of tasks.
Provide ongoing updates on assigned tasks, maintaining open lines of communication with supervisors regarding timelines and challenges.
Offer comprehensive administrative assistance to business professionals working with severely and/or chronically, mentally ill individuals.
Interact with patients and hospital providers over the phone, addressing inquiries and resolving concerns.
Ensured efficient interdepartmental communication through the timely distribution of typed memos, emails, and other correspondence.
Successfully work in partnership with team members to accomplish complex assignments involving the collection of data from multiple sources while Implementing efficient document management systems by organizing digital files, physical paperwork, and typing official correspondence and reports.
Attend training associated with role to improve skills and boost speed. As well as attend, mandating adverse training through state of California Los Angeles Count funded programs.
Managing Office Assistant
Barragan & Associates Tax Consultants
01.2000 - Current
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Developed detailed plans based on broad guidance and direction.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Cultivated positive rapport with fellow employees to boost company morale, promote employee retention, and drive operational excellence.
Successfully oversaw all aspects of office administration and general business operations for tax preparation consulting firm.
Authorized petty cash, distributed checks, and deposited funds into appropriate bank accounts.
Demonstrated ability to ensure discretion and maintain confidentiality of company document's and client personal records.
Assisted accounting manager with monthly accounts payables and receivables.
Education
Associate of Science - Health Sciences/Administration