I am seeking a position in an industry where I can utilize and further develop the skills that I have accumulated. I am looking for a position with growth opportunities. I am goal-oriented, driven, motivated, hard working, reliable and productive.
Overview
9
9
years of professional experience
Work History
Lead Teacher
Kindercare Education
Niles, IL
01.2024 - 02.2026
Classroom leadership : Lead, Coach, and mentor assistant teachers, Modeling positive behavior and giving feedback
Safety & Sanitation : maintain a clean, safe and organized classroom ; perform daily health checks and sanitation of equipment
Supervision : Maintain high supervision standards, Including a name-face checks
Personal Care Aid (PCA)
Icolyn Hearts
Schaumburg, IL
11.2023 - 09.2024
Assisting with personal hygiene, mobility and ambulances
Organizing and Scheduling doctors appointments
Providing emotional support, companionship
Observing and reporting changes in a clients condition as well as providing medication reminders
Shift Lead
Walgreens
Niles, IL
10.2022 - 01.2024
Responsible for open and closing the store without management supervision
Independently handling cash
Responsible for holding store keys to open and close without management as necessary
Assists with coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries
Responsible and accountable for registering alla related sales on the assigned cash register, including records of scanning errors, price verifications items not on file, price modifications and voids.
Responsible for department pricing and making daily price changes and ensures proper signage is displayed at the store to support accurate pricing of products.
Customer Service Representative
Home Depot
Niles and Evanston, IL
01.2019 - 10.2023
Assisting with inquiries in regard to store products and policies
Making inbound and outbound calls
Assisting customers/Verifying for applications for home depot credit cards
Transferring and making calls throughout the store
Processing Orders and Transactions
Resolving Issues and troubleshooting technical problems
Delivering to advising
Running Multiple documents utilizing : Microsoft word, Excel
Communicating with offices for exceeding a project for their company
Contacting manufacturers for items non-in stock and required to schedule shipping from online to store for sell
Store Manager
McDonalds
Evanston, IL
09.2016 - 12.2018
Manage all aspects within the restaurant, including food production, guest service and experience and direct crew and manager work
Plan for and make critical business decisions around inventory, budget and food ordering/costs
Strong customer service and support focus
The ability to communicate effectively and anticipate customer needs
To provide solutions and make decisions in fast-paced environment