Mia Bell
Summary
Accomplished professional with a Master of Social Work (MSW) from Rutgers University and substantial experience in case management and clinical support coordination. Expertise in coordinating multidisciplinary services, enhancing client care processes, and optimizing program operations to improve outcomes. Demonstrated capability in collaborating with healthcare providers and community organizations while ensuring compliance with documentation and confidentiality standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Habilitation Counselor
Rutgers University
Newark
12.2025 - Current
- Managed urgent service requests and ensured timely response coordination within community-based programs.
- Assessed client and program needs to enhance service planning, optimize resource allocation, and improve escalation procedures.
- Supported crisis response operations by facilitating communication and coordinating services across multidisciplinary teams.
- Implemented and monitored short-term stabilization processes to promote continuity of care and operational efficiency.
- Collaborated with healthcare providers, emergency services, internal departments, and community organizations to streamline service delivery and enhance workflow coordination.
- Maintained case documentation, operational reports, and data tracking systems to ensure compliance with organizational policies and regulatory standards.
- Monitored program activities to ensure adherence to confidentiality requirements, quality standards, and agency procedures.
- Assisted with scheduling, administrative operations, and process improvement initiatives to enhance overall program effectiveness.
Clinical Support Case Coordinator
Turning Point
Paterson
04.2025 - 12.2025
- Delivered case management and administrative policies to interdisciplinary clinical teams, improving coordination and collaboration.
- Participated in clinical reviews, contributing to effective discharge planning and advocating for client needs.
- Coordinated client assessments and developed tailored service plans in collaboration with outside organizations to address individual client needs.
- Maintained comprehensive records in case management systems for client tracking.
- Assisted in training staff on case management and operation protocols and procedures.
- Stayed up to date on relevant processes and compliance standards for optimal oversight.
Care Manager
Families and Community Together
04.2024 - 04.2025
- Developing personalized care plans that address the patient's specific health needs and goals.
- Coordinated with healthcare providers, social services, and patient's family to ensure comprehensive care coverage.
- Modified care plans to align with the patient's progress or changing needs.
- Maintained accurate patient care records and documented changes in condition to support effective treatment.
- Facilitated interdisciplinary team meetings and communicated client status updates to align service plans with operational needs.
- Assisted with discharge planning and transition coordination to ensure seamless continuation of care and support services.
- Supported care management operations by coordinating service authorizations, appointment scheduling, and referral processes across multiple providers and agencies.
NJ4S Prevention Consultant
Children's Aid and Family Services
09.2023 - 12.2023
- Facilitated collaborative training workshops and assemblies with consultants and school districts to enhance educational outreach.
- Contributed to comprehensive data collection, reporting, and evaluation of services for targeted populations, informing program improvements.
- Provided ongoing insights into hub design and community resources to strengthen support networks.
- Aided in the development of programs tailored for schools and communities.
Education
MSW -
Rutgers University
New Jersey05-2023
Bachelors of Arts -
Montclair State University
New Jersey05-2021
Skills
- Crisis intervention
- Crisis coordination
- Clinical assessments
- Service planning
- Rehabilitative treatment plans
- Community integration
- Interdisciplinary collaboration
- Program evaluation
- Compliance oversight
- Motivational interviewing
- Family engagement
- Resource allocation
- Training facilitation
- Effective communication
- Conflict resolution
- Multicultural sensitivity
- Case documentation
Certification
- Promoting Child & Adolescent Well-Being
- Care Manager
- Mandated Reporting
- Nurtured Heart Approach
Timeline
Habilitation Counselor
Rutgers University
12.2025 - Current
Clinical Support Case Coordinator
Turning Point
04.2025 - 12.2025
Care Manager
Families and Community Together
04.2024 - 04.2025
NJ4S Prevention Consultant
Children's Aid and Family Services
09.2023 - 12.2023
MSW -
Rutgers University
Bachelors of Arts -
Montclair State University