Mia Brusick
Los Angeles
Summary
Servers assistant and barista skilled in optimizing restaurant operations and enhancing customer experiences. Demonstrates strong multitasking abilities, effectively managing communications and administrative tasks as well as keeping the workplace in clean conditions. Committed to maintaining a healthy work environment and fostering positive customer relationships while they are in my care.
Overview
6
6
years of professional experience
Work History
Servers assistant/Lead Barista
Little Frenchie
San Diego
11.2025 - 03.2026
- Coordinated daily operations and team schedules at Little Frenchie to ensure smooth service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared a variety of espresso-based drinks for customers.
- Assisted in training new baristas on drink preparation techniques.
- Delivered food and beverages to tables, enhancing efficiency and guest satisfaction.
- Supported staff training initiatives, improving team skills and overall service quality.
- Maintained cleanliness of dining areas and ensured proper table settings.
- Provided excellent customer service to ensure a pleasant dining experience for all patrons.
Receptionist
The Solution IV
05.2024 - 08.2024
- Reduced incoming call response time by implementing an effective call routing system.
- Streamlined front desk operations by managing phone calls, emails, and walk-in clients, ensuring efficient service delivery.
- Answered inquiries from callers to provide accurate information and assistance.
- Cultivated positive relationships with clients through a professional demeanor and excellent interpersonal skills.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Ensured confidentiality of sensitive client and company information by following strict protocols.
- Collaborated with management to enhance internal processes and procedures, leading to improved workflow.
- Provided administrative support by handling correspondence, filing documents, and managing office supplies inventory to facilitate smooth office operations.
- Assisted with planning office events and meetings for smooth execution.
Physical Therapy Aide
Advanced Balance Physical Therapy
01.2022 - 06.2023
- Supported patient recovery by assisting in implementation of individualized physical therapy treatment plans, contributing to tailored care.
- Boosted patient engagement in therapeutic exercises through clear instruction and supportive demonstration.
- Assisted in designing effective home exercise programs for patients, promoting continued improvement outside of clinical sessions.
- Collaborated with aides and therapists to create innovative solutions for therapy challenges, enhancing patient outcomes.
- Engaged with patients aged 5 to 95, adapting communication styles to suit diverse needs.
- Implemented safety procedures consistently for all patients during therapy sessions to ensure a secure environment.
- Ensured proper equipment functionality through regular inspection and maintenance, minimizing downtime due to malfunctions.
- Streamlined clinic operations by maintaining a clean, organized environment and performing routine inventory checks on therapy supplies and equipment.
- Maintained strict compliance with HIPAA regulations, ensuring the privacy and confidentiality of sensitive patient information at all times.
- Fostered a supportive atmosphere within the clinic through active participation in team-building activities and events aimed at professional growth.
Dog Groomer
Pacific Pet Grooming
12.2019 - 09.2020
- Showcased expertise in various grooming techniques for diverse dog breeds, delivering exceptional results every time.
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
- Washed and groomed animal coats regularly to maintain cleanliness and health.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Greeted pet owners and went over available services, outlined costs, and determined the special needs of animals under care.
- Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.
- Maintained accurate records of client information, bookings, payments, and special requests to facilitate smooth business operations.
- Managed inventory by tracking product usage and replenishing supplies, ensuring optimal stock levels to support grooming operations.
- Expanded clientele through effective word-of-mouth referrals from satisfied customers, enhancing business growth.
Education
GED -
San Diego State University
San Diego, CA05-2027
Skills
- Beverage Preparation
- Customer Engagement
- Cash Handling
- Order Management
- Scheduling appointments
- Calendar Management
- Documentation management
- Inventory Management
- Onboarding Support
- Technical Support
- Information protection
- Security understanding
- Data entry
- Communication skills
- Customer service
Languages
English
Professional
American Sign Language
Professional
Timeline
Servers assistant/Lead Barista
Little Frenchie
11.2025 - 03.2026
Receptionist
The Solution IV
05.2024 - 08.2024
Physical Therapy Aide
Advanced Balance Physical Therapy
01.2022 - 06.2023
Dog Groomer
Pacific Pet Grooming
12.2019 - 09.2020
GED -
San Diego State University