Mia Bugarcic
Macedonia,OH
Summary
Motivated college freshman and pharmacy student with experience in laboratory settings, customer service, retail, and food service. Possesses strong attention to detail, critical thinking abilities, and natural curiosity for science and research. A dependable and adaptable team player with a strong work ethic and a diverse skill set, ready to contribute to a professional team.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Nordstrom Rack
Macedonia, Ohio
04.2026 - 08.2026
- Greeted each customer and offered assistance in finding requested items, helped boost customer satisfaction and retention.
- Greeted customers and answered questions about Nordstrom Rack products and services.
- Processed purchases at POS and handled cash and card transactions.
- Maintained fitting rooms and organized merchandise by enhancing customer experience and store presentation.
- Monitored floor activity and reported concerns to support loss prevention efforts.
- Collaborated with team members to ensure cleanliness and organization of store areas, contributing to a welcoming shopping environment.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
Barista
Starbucks
Oakwood Village, OH
03.2025 - 04.2026
- Prepared handcrafted espresso beverages following the Starbucks recipe standards.
- Delivered friendly customer service in a fast-paced Starbucks store environment.
- Operated POS system for order taking and payment processing.
- Maintained cleanliness of counters, seating, and beverage stations to enhance customer experience.
- Monitored food safety practices during drink and food preparation.
- Supported team members during peak rushes and store openings to ensure efficient service.
- Ensured accurate cash handling and balanced register activity to maintain financial integrity.
Barista/Team Member
Dunkin
Twinsburg, Ohio
05.2024 - 03.2025
- Took customer orders and handled register transactions at Dunkin.
- Greeted guests and delivered friendly service in fast-paced store traffic.
- Prepared Dunkin coffee beverages and specialty drinks following brand recipes.
- Served baked goods, sandwiches, and grab-and-go food items.
- Maintained clean counters, equipment, and dining areas throughout shift.
- Supported opening and closing duties across Dunkin service stations.
Pharmacetical Lab Intern
Oakwood Labs
Oakwood Village, OH
03.2026 - 04.2026
- Gained hands-on experience with microsphere technology and sustained release drug delivery, enhancing understanding of advanced pharmaceutical applications.
- Assisted Oakwood Labs laboratory team in sample preparation and routine testing, contributing to consistent quality assurance.
- Prepared reagents, labels, and materials for research activities.
- Recorded and organized test results in batch files, ensuring compliance with laboratory standards.
Education
Bachelor of Science - Pharmaceutical Science
The Ohio State University
Columbus, OH05-2029
High School Diploma -
Nordonia High School
Macedonia, OH05-2026
Skills
- Customer service
- Sales techniques
- Team collaboration
- Attention to detail
- Time management
- Laboratory techniques
- Lab equipment processes
- Research and documentation
Timeline
Retail Sales Associate
Nordstrom Rack
04.2026 - 08.2026
Pharmacetical Lab Intern
Oakwood Labs
03.2026 - 04.2026
Barista
Starbucks
03.2025 - 04.2026
Barista/Team Member
Dunkin
05.2024 - 03.2025
Bachelor of Science - Pharmaceutical Science
The Ohio State University
High School Diploma -
Nordonia High School