Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mia Butler-Ventura

New York

Summary

Motivated with experience in both creative and technical writing. Strengths include adaptability, strong research skills, and ability to meet tight deadlines. Posses strong storytelling, content development, and editing skills. Skilled in crafting compelling narratives and thematic exploration. Adept at working under pressure and adapting to new situations.

Overview

4
4
years of professional experience

Work History

Paraprofessional

Department Of Education
New York City
10.2024 - Current
  • Supported teachers in delivering instructional materials, aiding student comprehension.
  • Facilitated small group discussions, promoting active participation and engagement.
  • Offered students personalized educational, behavioral, and emotional support.
  • Collaborated with teachers to plan and prepare lessons, ensuring alignment with educational goals.
  • Executed the implementation of individualized IEPs for students based on instructions from teachers and administrators.

Hostess

Golfzon Social
New York
01.2024 - 08.2024
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Issued receipts, refunds, credits or change due to customers.
  • Communicated with customers to confirm booking details and waiting durations.
  • Prepared documents such as letters, memos, invoices or reports using Microsoft Word or Excel software programs.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Resolved conflicts between customers and internal departments in a timely manner.
  • Took reservations from patrons by phone or online.

Team Member

Shake Shack
New York
03.2022 - 12.2023
  • Maintained a clean and organized work area throughout shift.
  • Participated in training sessions for new employees when needed.
  • Provided excellent customer service by greeting customers warmly and responding to inquiries promptly.
  • Organized backroom storage areas according to established procedures.
  • Received and processed customer orders accurately and efficiently.

Education

Bachelor of Arts - Film Production

CUNY Hunter College
New York, NY
05-2027

High School Diploma -

Richard R Green HS of Teaching
06.2020

Skills

  • Communication skills
  • Team collaboration
  • Lesson planning
  • Technical writing
  • Writing versatility
  • Microsoft Office

Timeline

Paraprofessional

Department Of Education
10.2024 - Current

Hostess

Golfzon Social
01.2024 - 08.2024

Team Member

Shake Shack
03.2022 - 12.2023

Bachelor of Arts - Film Production

CUNY Hunter College

High School Diploma -

Richard R Green HS of Teaching
Mia Butler-Ventura