Summary
Overview
Work History
Education
Skills
Timeline
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MIA Canfill

Jefferson,United States

Summary

Outgoing student pursuing part-time employment. and efficient professional with a proven track record in fast-paced environments, such as previous jobs, where I excelled in customer service and operational efficiency. Skilled in POS operations and adept at creating positive customer experiences, I consistently enhanced service delivery and mastered food safety practices. My ability to work under pressure and maintain a friendly demeanor underlines my commitment to excellence and team leadership. I am highly-motivated with desire to take on new challenges. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Barista

Petite Rouge Cafe
New Orleans, LA
07.2023 - 09.2024
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.

Barista Shift Lead

Barnes & Noble
Metairie, LA
03.2023 - 06.2023
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Memorized ingredients and recipes for wide variety specialty drinks.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Listened carefully to customer requests and created personalized, delicious beverages.
  • Used POS system to accurately enter orders and process payments.
  • Packaged bagels, muffins and other food items for customer purchase.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.

Broadcast Associate

Riverdale High
Jefferson, LA
08.2021 - 05.2023
  • Film and edit videos in Avid Media,
  • Interview people about specific topics
  • Work with setting up mics and cameras
  • Using Streaming services to broadcast news to the school
  • Work with fellow students in completing projects
  • Assisted with preparing files and records, editing and producing for on-air programming.
  • Contributed to creative input of show by writing cues or updating scripts.

Shift Leader

Mainsqueeze Juice Co
08.2022 - 03.2023
  • Am a Team leader to my other Coworkers
  • Have the responsibility of Opening and Closing the store during my shifts
  • Communicate with customers and bring them through our menu and options
  • Handled and prepped Fruits and vegetables
  • Create a safe and healthy environment

Team Member

Smoothie King
Jefferson, LA
04.2021 - 08.2021
  • Communicated with customers through in store and drive-thru and phone purchases
  • Handled and counted money with registers
  • Handling and prepping Fruits and Vegetables
  • Worked with Coworkers without causing problems
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

High School Diploma -

Riverdale High School
Jefferson, LA
05.2023

Bachelor of Arts - Criminology

Loyola University, New Orleans
New Orleans, LA

Lakeshore High School
Mandeville, LA

Skills

  • Ability to Work Under Pressure
  • Food Safety and Sanitation Practices
  • Excellent Customer Service Skills
  • Certified in Word Document, Photoshop and Illustrator
  • Filming and editing video
  • Good time management
  • Babysitting
  • POS System Operations
  • Cash Handling
  • Opening and closing duties
  • Friendly and outgoing
  • Speedy and efficient
  • Positive and professional

Timeline

Barista

Petite Rouge Cafe
07.2023 - 09.2024

Barista Shift Lead

Barnes & Noble
03.2023 - 06.2023

Shift Leader

Mainsqueeze Juice Co
08.2022 - 03.2023

Broadcast Associate

Riverdale High
08.2021 - 05.2023

Team Member

Smoothie King
04.2021 - 08.2021

High School Diploma -

Riverdale High School

Bachelor of Arts - Criminology

Loyola University, New Orleans

Lakeshore High School
MIA Canfill