Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic

Poorvi Hegde

Tampa

Summary

. I have worked at Clutch coffee bar for 2 years and have been a shift lead for 1 year. Multitasking, talking and communicating with customers, earning my superiors trust and making several friendships are things I'm grateful to have gotten from this experience. I have also performed volunteer work all my life and have tried to do as much as I can to make the world a better place along with the help of my teammates. Whether it is organizing blood drives or picking up trash on a beach, doing community work is something that has always helped me better our environment and help those in need. Being a part of school clubs like FBLA and DECA has taught me how important it is to be a part of a community I love. Extracurriculars like karate, dance and yoga have always been my favorite way of recharging and keeping myself mentally and physically fit. Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

2
2
years of professional experience

Work History

Barista

Clutch Coffee Bar
03.2022 - 08.2024
  • Trained new staff members on proper coffee preparation and customer service techniques
  • Demonstrated a strong work ethic, resulting in consistent high-quality products and services
  • Utilized point-of-sale (POS) system to accurately process customer payments
  • Adapted to different customer needs and preferences, resulting in increased customer satisfaction
  • Demonstrated excellent problem-solving skills by quickly resolving customer complaints and inquiries
  • Ensured store cleanliness and tidiness, resulting in a X-star health inspection rating
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.

Education

Associate of Arts - Marketing

University of South Florida
Tampa, FL
03.2028

Skills

  • Teamwork
  • Ability to Work Under Pressure
  • Fast Learner
  • Ability to Multitask
  • Creativity
  • Communication
  • Leadership
  • Ability to Work in a Team

Hobbies and Interests

I am a blackbelt in karate and I love any form of working out and love taking long outdoor walks and reconnecting with nature and taking a break from this everyday mundane life.

Timeline

Barista

Clutch Coffee Bar
03.2022 - 08.2024

Associate of Arts - Marketing

University of South Florida
Poorvi Hegde