Mia Castaneda
Las Cruces,US
Summary
Experienced with greeting and seating guests efficiently, managing reservations, and providing welcoming environment. Utilizes strong communication skills to ensure smooth interactions and guest satisfaction. Knowledge of handling guest inquiries and resolving issues promptly to maintain positive dining experience.
Professional in retail service with focus on efficiency and customer satisfaction. Extensive experience in handling transactions and managing high-volume ordering environments. Known for reliability, adaptability, and teamwork, consistently meeting operational goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Andale’s Dog House
08.2024 - 07.2025
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Cashier
Chango Burger
02.2019 - 03.2022
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Managed large amounts of cash accurately during busy hours in a fast-paced environment.
- Built and maintained positive working relationships with coworkers.
Education
Bachelor of Science - Business
New Mexico State University
Las Cruces, NMAssociate in Arts (A.A.) - Business Administration - Finance
Tallahassee State College
Las Cruces, NM05.2026
Bachelor of Science - Public Service And Public Policy (Law And Policy)
Arizona State University
Tempe, AZSkills
- Effective Communication
- Proficient in Sign Language
- Inventory Management
- Cooperative Attitude
- Problem-solving aptitude
- Money Handling
- Multitasking
- Customer service
Certification
- ServSafe
- Title 4 training (alcohol)
Timeline
Restaurant Hostess
Andale’s Dog House
08.2024 - 07.2025
Cashier
Chango Burger
02.2019 - 03.2022
Bachelor of Science - Business
New Mexico State University
Associate in Arts (A.A.) - Business Administration - Finance
Tallahassee State College
Bachelor of Science - Public Service And Public Policy (Law And Policy)
Arizona State University
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