Mia Conerly
Houston,TX
Summary
Compassionate caregiver and customer-service professional with 3+ years of experience across senior living, retail, and aquatic safety. Deliver person-centered care including ADLs, safe transfers, hydration/nutrition support, and accurate shift documentation while maintaining HIPAA standards. Leverage lifeguard training for strong situational awareness and emergency response (scanning, rescues, first aid/CPR/AED) and retail experience for precise cash handling, conflict resolution, and crowd flow. Tech-savvy, reliable team player proficient with Microsoft Office, EHR/shift notes, mechanical lifts/gait belts, and multi-line phones; known for clear communication, empathy, and a safety-first mindset.
Overview
5
5
years of professional experience
Work History
caregiver
Sagora Senior Living
Sugar Land, TX
05.2024 - Current
- Provide compassionate, person-centered care to assisted living residents, supporting ADLs and daily routines.
- Perform safety rounds and respond promptly to call systems; observe and report changes in condition.
- Assist with mobility and transfers using safe techniques and equipment to prevent falls.
- Document care activities and observations in shift notes/EHR per policy while protecting resident privacy.
- Coordinate with nurses, families, and team members to follow individualized care plans.
- Encourage social engagement, nutrition, and hydration; maintain clean, comfortable living spaces.
Resident Assistant
The Enclave At Cedar Park
Cedar Park, TX
02.2023 - 01.2024
- Delivered person-centered care to assisted living residents, supporting ADLs including bathing, dressing, grooming, and toileting.
- Performed regular safety checks and responded promptly to call lights; monitored and reported condition changes to nursing staff.
- Assisted with mobility and transfers using proper body mechanics and gait belts to reduce fall risk.
- Documented care activities and intake/output per shift requirements while maintaining HIPAA compliance.
- Supported mealtime assistance, hydration, and social engagement to promote resident well-being.
- Upheld infection-control and housekeeping standards to maintain a clean, safe living environment.
front end associate
walmart
Round Rock, TX
08.2022 - 01.2023
- Operated registers and self-checkout to process cash, card, and mobile payments accurately and efficiently.
- Resolved customer questions, returns, and price checks while maintaining a friendly, fast checkout experience.
- Balanced tills, followed cash handling, PCI, and loss-prevention procedures, and reported discrepancies.
- Coordinated lane openings and assisted with crowd flow during peak hours to reduce wait times.
- Restocked front-end merchandise and kept the area clean, organized, and compliant with safety standards.
- Supported bagging, online order pickup, and cart retrieval as needed to meet service goals.
lifeguard
Kalahari Resorts & Conventions
Round Rock, TX
10.2020 - 07.2022
- Monitored assigned waterpark zones to ensure guest safety, proactively scanning and rotating per facility standards.
- Enforced rules and educated guests on ride requirements and water safety to prevent incidents.
- Responded to aquatic emergencies, executing rescues and providing first aid/CPR and AED support until relief arrived.
- Completed daily equipment and water quality checks; documented incidents and escalated maintenance needs.
- Participated in regular Emergency Action Plan drills and in-service training to maintain readiness.
- Delivered friendly guest service and clear radio communications with team leads and supervisors.
- Supported opening/closing procedures and maintained clean, safe guard stands and deck areas.
Education
High School - all subjects
mcneil highschool
Austin, TX05.2023
Skills
Computer Skills, Microsoft Word, Microsoft Powerpoint, Excel, mechanical lifts, scanning & fax machines, Time management, Communication skills, Documentation review, Leadership, Stocking, excellent customer service
Timeline
caregiver
Sagora Senior Living
05.2024 - Current
Resident Assistant
The Enclave At Cedar Park
02.2023 - 01.2024
front end associate
walmart
08.2022 - 01.2023
lifeguard
Kalahari Resorts & Conventions
10.2020 - 07.2022
High School - all subjects
mcneil highschool