Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Mia Delgado

Chicago

Summary

Dedicated professional with strong communication skills and extensive knowledge across diverse fields. Fluent in Spanish, focused on enhancing customer satisfaction and achieving business objectives through effective multitasking. Proven track record in managing classroom environments, assisting with lesson plans, and maintaining organized records. Committed to safety and adaptability, with a strong work ethic and ability to master new skills quickly.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Cake Decorator Baker

Made With Love
Chicago
06.2010 - Current
  • Created a specialized deserts or service for special occasions such as weddings, birthdays, and graduations.
  • Decorated all types of pastries and cakes quickly and precisely by organizing and prioritizing each task.
  • Was in charge of creating and maintaining inventory records.
  • Made sure that the cases and shelves were clean and well-stocked.
  • Used fondant icing and hardened sugar to carefully sculpt figurines, decorations, and floral designs.

Staff Member

Paleteria la michoacana on 35th street
Chicago
06.2022 - 08.2025
  • The store, including the checkout desk and displays, was cleaned and organized by me.
  • Replenished and stocked merchandise in accordance with store merchandising layouts.
  • Suggested alternatives when a product was out of stock.
  • Provided exceptional customer service and drove retention by communicating accurate information about promotions, customer programs, and products.
  • Responded to customer calls in a timely and professional manner.
  • Was in charge of answering customer questions about merchandise and pricing.
  • Greeted customers, offered help, and provided knowledgeable assistance.
  • Handled all customer complaints professionally, putting customer satisfaction first.
  • Cleaned the floors, surfaces, and equipment to maintain a professional appearance.
  • Trained [number] new salespeople each quarter.
  • Clean the warehouse and the store.

Special Education Paraprofessional

Namaste Charter School
Chicago
09.2022 - 07.2025
  • Facilitated implementation of individualized education plans for students to provide tailored support.
  • Collaborated with special education staff to adapt learning materials for diverse student needs.
  • Monitored student behavior and guided positive interactions to cultivate a supportive environment.
  • Provided one-on-one instruction for students requiring additional assistance with learning tasks.
  • Documented student progress and communicated findings to educational team for informed decision-making.
  • Implemented behavior management strategies developed by special education staff to maintain classroom order.
  • Organized classroom resources to ensure an optimal learning environment.
  • Offered emotional support during crises, addressing students' needs and promoting resilience.

Director of Sports

Namaste Charter School
Chicago
09.2022 - 07.2025
  • Coordinated athletic programs and events to boost community engagement and participation.
  • Developed training schedules to enhance athlete performance and skill advancement.
  • Managed budgets for sports facilities and procurement of necessary equipment.
  • Collaborated with coaches to refine team strategies and player development initiatives.
  • Organized outreach efforts to increase sports participation among youth demographics.
  • Evaluated program effectiveness through participant feedback and performance metrics.
  • Liaised with local organizations to build partnerships for sports programs and events.
  • Monitored team performance, implementing strategies to enhance competitive results.

Education

High School -

Mansueto High School
Chicago, IL

Some college (No degree) -

Malcolm X College
Chicago, IL

Skills

  • Dependable communication skills
  • Attention to detail
  • Problem solving
  • Calm under pressure
  • Positive attitude
  • Organization
  • Flexibility and adaptability
  • Event coordination
  • Special education support
  • Classroom management
  • Team collaboration
  • Conflict resolution
  • Study skills development
  • Safety awareness
  • Patience
  • Athletic training
  • Nutritional education
  • Food safety compliance
  • Customer service excellence
  • Pastry preparation and food handling
  • Sanitary food practices
  • Supply management

Certification

  • Occupational Safety and Health
  • Food Safety: Certified
  • Paraprofessional Teaching licensee K-12

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Special Education Paraprofessional

Namaste Charter School
09.2022 - 07.2025

Director of Sports

Namaste Charter School
09.2022 - 07.2025

Staff Member

Paleteria la michoacana on 35th street
06.2022 - 08.2025

Cake Decorator Baker

Made With Love
06.2010 - Current

High School -

Mansueto High School

Some college (No degree) -

Malcolm X College

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Mia Delgado