Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mia Diaz

Sacramento

Summary

A dedicated and customer oriented professional with over 3 years of delivering excellent customer service and administrative assistance . Expertise in front desk operations and proficient in communication. Committed to pursuing a role that allows for professional development and growth.

Overview

3
3
years of professional experience

Work History

Receptionist

Western Dental Orthodontics
01.2023 - 03.2024
  • Managed a multi-line telephone system and appointment scheduling calendar.
  • Assisted with administrative tasks including data entry, charting, filing and sent correspondence via email.
  • Verified patient insurance coverage and processed copayments.
  • Provided strong organizational abilities and attention to detail to ensure accurate patient records.
  • Effective in coordinating overlapping projects in a fast paced environment.
  • Coordinated communication between patients and staff to ensure an efficient office flow.

Receptionist

Model Nails Salon
04.2021 - 06.2022
  • Greeted and assisted customers in a friendly and professional manner.
  • Managed appointment scheduling and customer correspondence.
  • Assisted in marketing initiatives, promoting services and special offers to customers.
  • Supported team members by coordinating service logistics and inventory management.
  • Handled customer inquiries and concerns professionally fostering a welcoming environment.
  • Maintained cleanliness and organization of the reception area.

Direct Care Staff

Altas ICF
03.2024 - 2025
  • Provided personalized care to residents with special needs including assistance with personal hygiene , such as bathing, grooming and oral care.
  • Administered residents daily medications, monitored medication schedules to ensure proper adherence and reported side effects.
  • Assisted with activities of daily living including mobility, ambulation, dressing, and using the bathroom.
  • Meal preparation according to the residents diet.
  • Monitored and reported changes in behaviors and health to medical professionals.
  • Maintained accurate records of care provided.
  • Offering companionship and emotional support while engaging with residents.

Education

High School Diploma -

Nathaniel S. Colley High School
Sacramento , Ca

Esthetics

Federico Beauty Institute
Sacramento, CA
12.2024

Skills

  • Strong oral and written communication
  • Telephone etiquette
  • Computer literacy
  • Time management
  • Multitasking
  • Adaptability
  • Detail oriented
  • Documenting
  • Multitasking
  • Organization
  • Problem solving

Timeline

Direct Care Staff

Altas ICF
03.2024 - 2025

Receptionist

Western Dental Orthodontics
01.2023 - 03.2024

Receptionist

Model Nails Salon
04.2021 - 06.2022

High School Diploma -

Nathaniel S. Colley High School

Esthetics

Federico Beauty Institute

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