Mia DiPronio
Stratford,WI
Summary
Dynamic sophomore at Iona University and Division I soccer athlete, blending academic rigor with athletic excellence. Leveraging leadership skills honed through experience as a youth soccer coach, guiding and inspiring young athletes to achieve their potential on and off the field. Additionally, bringing customer service expertise from roles as a grocery store cashier, demonstrating strong communication, problem-solving, and teamwork abilities. Committed to leveraging these diverse experiences to excel in the realms of International Business and Finance, driving innovation and success in the global marketplace.
Overview
3
3
years of professional experience
Work History
Youth Soccer Coach
Milford United
10.2021 - Current
- Encouraged clients to find creative solutions to problems and maintain motivation.
- Maintained accurate records of player attendance at practices or games for organizational purposes or eligibility requirements enforcement if necessary.
- Improved player behavior through modeling and disciplinary interventions.
- Developed and maintained network of professional resources to refer clients to.
- Adopted soccer strategies and tactics to maximize team potential.
- Streamlined practice schedules and drills for increased efficiency in skill development and time management.
- Developed relationships with clients to provide ongoing support and encouragement.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
Grocery Store Cashier
ShopRite
10.2020 - 04.2021
- Identified and resolved discrepancies and errors in customer accounts.
- Removed trash, swept, and mopped floors for professional appearance.
- Learned duties for various positions and provided backup at key times.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Handled cash with high accuracy and took care to check bills for fraud.
- Reduced wait times for customers with quick and accurate cash handling, resulting in higher customer retention rates.
- Participated in ongoing training and development opportunities to stay current with industry trends and best practices.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Retrieved items for customers and verified prices.
Education
BBA - International Business
Iona University
New Rochelle, NY05.2026
Skills
- Physical Conditioning
- Parental engagement
- Constructive Feedback
- Offensive and defensive strategy
- Social Media and Promotions
- Exercise planning
- Athletic Training and Motivation
- Gameplay Techniques
- Verbal and written communication
- Equipment Use Monitoring
- Parent Communication
- Creativity and Flexibility
- Session planning
- Customer Relations
- Decision Making Aptitude
- Product Knowledge
- Cash register systems
- Problem-Solving
- Product Recommendations
Timeline
Youth Soccer Coach
Milford United
10.2021 - Current
Grocery Store Cashier
ShopRite
10.2020 - 04.2021
BBA - International Business
Iona University
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