Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Mia Elliott

Des Moines,IA

Summary

Dynamic professional with a proven ability to cultivate strong relationships with clients and colleagues, enhancing loyalty and satisfaction. Expertise in advanced communication and teamwork fosters seamless service environments in both hospitality and dental settings. Committed to upholding high standards of quality and professionalism, ensuring every interaction remains positive. Aiming to further develop skills in bartending, serving, and dental assistance to deliver exceptional client experiences.

Overview

6
6
years of professional experience

Work History

Dental Assistant

Brookings Family Dentistry
Brookings, SD
06.2023 - Current
  • Cleaned and sterilized instruments and equipment according to clinical protocols
  • Assisted the dentist in preparing materials and instruments for dental procedures
  • Assisted in performing a variety of dental procedures with precision and accuracy
  • Greeted and welcomed patients in a friendly and professional manner
  • Provided patient-centered care by offering emotional support and responding effectively to their concerns
  • Assisted with basic administrative tasks such as photocopying, filing, and faxing
  • Managed patient files and other paperwork, ensuring all documents are up-to-date and organized
  • Answered patient inquiries and provided accurate information regarding dental procedures and insurance coverage
  • Answered phone inquiries, scheduled appointments, and transferred calls as necessary
  • Monitored patient records for accuracy and completeness, ensuring all information is up-to-date

Server/Bartender/Assistant Manager

Pints and Quarts
Brookings, SD
06.2022 - Current
  • Greeted bar guests with a friendly, helpful attitude at all times.
  • Helped to realize continual yearly increases in drink sales.
  • Provided guests with drink suggestions and menu information.
  • Kept up with popular new drinks, and stayed well acquainted with countless drink recipes and mixing techniques.
  • Maintained a clean and orderly bar.
  • Handled difficult and inappropriate customers with grace and professionalism.
  • Worked well with other bar and restaurant staff.
  • Developed relationships with customers that resulted in increased loyalty and repeat business.
  • Accurately took and processed orders in a fast-paced environment, resulting in improved customer satisfaction
  • Developed and implemented a new training program for new servers, resulting in improved service and customer satisfaction
  • Adjusted drink recipes to customers' preferences
  • Performed opening and closing duties as required by the restaurant
  • Proficiently used restaurant POS systems to accurately process orders and payments
  • Resolved customer complaints in a timely and professional manner, resulting in increased customer satisfaction
  • Followed all safety and security protocols, resulting in a safe work environment for all staff
  • Reconciled the cash and ensured the drawers were correct at the end of each shift.

Aisle Online Shopper/Supervisor

Hy-Vee
Brookings, SD
01.2019 - 04.2024
  • Responsible for accurately selecting groceries ordered online by customers.
  • Overseeing and directing the work of employees within the Aisle Online service.
  • Assisting in the daily management of the Aisle Online center, ensuring smooth and efficient operations.
  • Maintaining high standards of customer service and ensuring customer needs are met.

Education

Bachelor of Science - Human Biology

South Dakota State Univeristy
Brookings
05.2024

Skills

  • Excellent customer service
  • Advanced Communication
  • Motivated attitude
  • Office Technology Skills
  • Bar terminology
  • Memorization Techniques
  • Teamwork skills
  • Excellent work ethic

References

References available upon request.

Timeline

Dental Assistant

Brookings Family Dentistry
06.2023 - Current

Server/Bartender/Assistant Manager

Pints and Quarts
06.2022 - Current

Aisle Online Shopper/Supervisor

Hy-Vee
01.2019 - 04.2024

Bachelor of Science - Human Biology

South Dakota State Univeristy

Similar Profiles

CREATE PROFILE
Mia Elliott