Mia Emerson
Healthcare Professional
Kansas City,MO
Summary
Driven to learn quickly, advance in experience and training in industry operations. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
2
2
Certificates
Work History
Bar Server
Big Whiskey's American Bar & Grill
Springfield, MO
06.2022 - Current
- Answered customers' questions, recommended items and recorded order information.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Server Trainer
Darden Restaurant Group
Springfield , MO
05.2019 - Current
- Provided continuous evaluation and feedback to server employees
- Trained new team members on restaurant procedures, menu items and performance strategies.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Memory Care Home Health Aide
Norterre Healthy Living Community
Liberty , MO
05.2019 - 08.2020
- Provided mobility assistance such as walking and regular exercising.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Completed medical and program reports and maintained records following clinic standard operating procedures.
- Assisted disabled clients to support independence and well-being.
Nurse Assistant
Cedars Of Liberty
Liberty, MO
09.2018 - 04.2019
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Utilized nursing knowledge to identify patient needs and offer appropriate remedies.
- Collaborated with peers and attended meetings to brainstorm new activities for patients and discuss ways to resolve issues.
Education
Bachelor of Science - Health Services Administration
Missouri State University
Springfield, MO 08.2018 - Current
Skills
HospitalityService Expertise
Certification
CITI Health Information Privacy and Security (HIPS) for Clinical Investigators
Accomplishments
NCAA Division 1 Women's Track and Field Athlete
-Conference Champs 2019
-MVF 2019
-Team Leader 2021
Timeline
CITI Health Information Privacy and Security (HIPS) for Clinical Investigators
10-2022
Bar Server
Big Whiskey's American Bar & Grill
06.2022 - Current
CPR
06-2022
Server Trainer
Darden Restaurant Group
05.2019 - Current
Memory Care Home Health Aide
Norterre Healthy Living Community
05.2019 - 08.2020
Nurse Assistant
Cedars Of Liberty
09.2018 - 04.2019
Bachelor of Science - Health Services Administration
Missouri State University
08.2018 - Current
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