Mia Emerson
Healthcare Professional
Kansas City,MO
Summary
Driven to learn quickly, advance in experience and training in industry operations. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
2
2
Certificates
Work History
Bar Server
Big Whiskey's American Bar & Grill
Springfield, MO
06.2022 - Current
- Answered customers' questions, recommended items and recorded order information.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Server Trainer
Darden Restaurant Group
Springfield , MO
05.2019 - Current
- Provided continuous evaluation and feedback to server employees
- Trained new team members on restaurant procedures, menu items and performance strategies.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Memory Care Home Health Aide
Norterre Healthy Living Community
Liberty , MO
05.2019 - 08.2020
- Provided mobility assistance such as walking and regular exercising.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Completed medical and program reports and maintained records following clinic standard operating procedures.
- Assisted disabled clients to support independence and well-being.
Nurse Assistant
Cedars Of Liberty
Liberty, MO
09.2018 - 04.2019
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Utilized nursing knowledge to identify patient needs and offer appropriate remedies.
- Collaborated with peers and attended meetings to brainstorm new activities for patients and discuss ways to resolve issues.
Education
Bachelor of Science - Health Services Administration
Missouri State University
Springfield, MO 08.2018 - Current
Skills
HospitalityService Expertise
Sales Expertise
Clinical Quality Program Standards
First Aid and Safety
Teamwork and Collaboration
Multitasking Abilities
Leadership Development
Certification
CITI Health Information Privacy and Security (HIPS) for Clinical Investigators
Accomplishments
NCAA Division 1 Women's Track and Field Athlete
-Conference Champs 2019
-MVF 2019
-Team Leader 2021
Timeline
CITI Health Information Privacy and Security (HIPS) for Clinical Investigators
10-2022
Bar Server
Big Whiskey's American Bar & Grill
06.2022 - Current
CPR
06-2022
Server Trainer
Darden Restaurant Group
05.2019 - Current
Memory Care Home Health Aide
Norterre Healthy Living Community
05.2019 - 08.2020
Nurse Assistant
Cedars Of Liberty
09.2018 - 04.2019
Bachelor of Science - Health Services Administration
Missouri State University
08.2018 - Current