Mia Erichsen
Highland
Summary
Skilled Veterinary Assistant and Receptionist with proven expertise in medication administration and exceptional customer service, honed at Lake Katrine Animal Hospital. Excelled in managing confidential records and streamlining appointment processes. Demonstrated ability to improve operational efficiency by integrating problem-solving skills with a deep understanding of animal care and client relations.
Overview
2
2
years of professional experience
Work History
Veterinary Assistant/Front Desk Receptionist
Lake Katrine Animal Hospital
Lake Katrine
05.2024 - Current
- Answered phone inquiries from clients regarding appointment scheduling, services offered.
- Restrained and stabilized animals during examination and treatment for doctors and technicians.
- Organized documents for insurance companies, pharmacies, and patient records.
- Performed bookkeeping duties, preparing and sending financial statements or bills.
Front Desk Receptionist
Erichsen's Fuel Service
Highland
01.2023 - Current
- Performed data entry into computer systems to maintain accurate records of customer information.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Developed organizational filing systems for confidential customer records and reports.
Veterinary Assistant
Newburgh Veterinary Hospital
Newburgh
08.2023 - 04.2024
- Monitored post-surgical pet care and administered medication under vet direction.
- Restrained animals during examination or treatment procedures for doctors and technicians.
- Reviewed pet records from daily visits and appointments, entering important data into system.
Education
High School Diploma -
Highland Highschool
Highland, NY06-2023
Skills
- Animal restraint
- Medication administration
- Problem solving
- Customer service
- Appointment scheduling
- Data entry
- Financial billing
- Confidential record management
Timeline
Veterinary Assistant/Front Desk Receptionist
Lake Katrine Animal Hospital
05.2024 - Current
Veterinary Assistant
Newburgh Veterinary Hospital
08.2023 - 04.2024
Front Desk Receptionist
Erichsen's Fuel Service
01.2023 - Current
High School Diploma -
Highland Highschool
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