Mia Espinoza

Cultivated a welcoming and supportive environment for guests by actively listening to customer needs, asking thoughtful questions, and recommending products tailored to their individual skincare, makeup, fragrance, and haircare goals. My role requires strong communication skills, attention to detail, and the ability to multitask while assisting multiple guests, operating the register, processing transactions and returns, answering questions, and maintaining an organized sales floor. Collaborated with team members to streamline daily operations, restocked merchandise, maintained accurate product displays, and upheld company standards for cleanliness and organization. Adapted to a fast-paced environment, resolved customer concerns with professionalism and empathy, and prioritized delivering a positive experience for every guest. Through this role, I developed valuable skills in communication, teamwork, problem-solving, time management, and delivering high-quality service—skills that are directly transferable to healthcare and patient-centered environments.

My role as a wellness Consultant at Elevate Mind and Body Studios included greeting clients and ensuring they felt welcome from the moment they arrived. Assisted clients with appointment bookings, answered service-related questions, and conducted studio tours for new guests to enhance their initial experience. Maintained cleanliness of service areas, equipment, and laundry, ensuring readiness for client use to uphold studio standards. Ensured client satisfaction by addressing concerns and delivering high-quality customer service, fostering a positive and professional atmosphere.

My responsibilities at Little Caesars include providing excellent customer service by greeting customers in a friendly manner and accurately taking their orders both in-store and over the phone. Prepared food items, including pizzas and side dishes, while adhering to company recipes and quality standards to ensure customer satisfaction. In addition, I supported store operations by restocking supplies and keeping the work environment organized. I maintained a clean and safe workspace by sanitizing equipment and following food safety guidelines, and i worked closely with the team members to meet customer demand quickly and efficiently while upholding the "Hot-N-Ready" standard service.