Summary
Overview
Work History
Education
Skills
Timeline
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Mia Fields

Marion,VA

Summary

Dedicated and customer-focused professional with 3 years of experience in the food service industry, known for delivering exceptional service in fast-paced environments. Highly flexible with scheduling to support team and business needs. Skilled at building strong, lasting relationships with customers through genuine communication, attention to detail, and a positive attitude. Passionate about creating welcoming experiences that keep customers coming back.

Overview

2
2
years of professional experience

Work History

Food Service Technician

SWVMHI
02.2024 - Current
  • Assisted with food preparation and assembly to ensure quality service delivery.
  • Maintained cleanliness and organization in food service areas to uphold safety standards.
  • Operated kitchen equipment efficiently while adhering to safety protocols.
  • Collaborated with team members to streamline service operations during peak hours.
  • Followed instructions for meal presentation, ensuring consistency in appearance and quality.
  • Participated in training sessions to enhance knowledge of food safety regulations.
  • Supported dietary needs of diverse clientele by preparing customized meals according to specific requirements.
  • Maximized kitchen productivity with diligent cleaning practices that maintained equipment functionality over time.
  • Upheld high standards of food safety by diligently following established procedures for cooking temperatures and times.
  • Improved kitchen efficiency by organizing ingredients and utensils for easier access during meal preparation.
  • Consistently met or exceeded performance goals related to speed, accuracy, cleanliness, and overall job performance.
  • Collaborated with team members to ensure high-quality food presentation and timely delivery to customers.

Cashier

Willbeez Country Store
08.2023 - 01.2024
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted in maintaining store cleanliness and organization to enhance customer experience.
  • Provided excellent customer service by addressing inquiries and resolving issues promptly.
  • Managed cash register operations, ensuring accuracy in handling payments and change.
  • Collaborated with team members to ensure smooth store operations during peak hours.
  • Promoted store promotions and loyalty programs to increase customer engagement.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Sandwich Artist

SUBWAY®Restaurants
02.2023 - 07.2023
  • Prepared high-quality sandwiches following customer specifications and standard recipes.
  • Maintained cleanliness and organization of workstations to ensure food safety compliance.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues.
  • Operated cash register accurately, processing transactions and managing cash float effectively.
  • Collaborated with team members to achieve efficient workflow during peak hours.
  • Trained new employees on sandwich preparation techniques and customer service protocols.
  • Implemented best practices for food handling to enhance overall quality and efficiency in operations.
  • Greeted guests, promoted specials, and took orders.

Education

High School Diploma - General Studies

Homeschooled
Marion, Va
07.2024

Skills

    Customer Service, Phone Skills, Microsoft Word, Microsoft Excel, Food Service Skills, Communication Skills, Marketing, Social Media Marketing, Sales Experience

Timeline

Food Service Technician

SWVMHI
02.2024 - Current

Cashier

Willbeez Country Store
08.2023 - 01.2024

Sandwich Artist

SUBWAY®Restaurants
02.2023 - 07.2023

High School Diploma - General Studies

Homeschooled

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Mia Fields