Mia Fitzsimmons
Wheat Ridge ,CO
Summary
Proven in fostering engaging customer experiences at Rosies Ice Cream, I excel in teamwork and customer service. Demonstrated ability to handle pressure with patience and empathy, enhancing client satisfaction and building strong relationships. Versatile and dependable, with a knack for efficient cash handling and a commitment to punctuality, I bring valuable skills to any customer-focused role.
Hardworking Student offering part-time work experience. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
1
1
year of professional experience
Work History
Ice Cream Server
Rosies Ice Cream
05.2023 - 08.2024
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
Summer Nanny
Private Family Client
04.2023 - 08.2024
- Resolved conflicts between children using effective communication techniques that fostered empathy and respect among peers.
- Developed strong rapport with parents, communicating daily updates on their children''s progress and needs.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Managed the transportation of children to and from various summer camps, extracurricular activities, and appointments as needed.
- Enhanced children''s emotional well-being by providing attentive and nurturing care during summer months.
- Organized fun-filled outings for children including trips to local swimming pools, playgrounds, and amusement parks.
Education
Bachelor of Science - Exericise Science
University of Puget Sound
Tacoma, CA05-2028
High School Diploma -
North High School
Denver, CO05-2024
Associate of Applied Science - Exercise Science
Community College of Denver
Denver, Co 05-2024
Skills
- Teamwork
- Patience and empathy
- Customer service
- Excellent communication
- Relationship building
- Working under pressure
- Cash handling
- Dependable and responsible
- Flexible schedule
- Reliability and punctuality
Timeline
Ice Cream Server
Rosies Ice Cream
05.2023 - 08.2024
Summer Nanny
Private Family Client
04.2023 - 08.2024
Bachelor of Science - Exericise Science
University of Puget Sound
High School Diploma -
North High School
Associate of Applied Science - Exercise Science
Community College of Denver
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