Mia Fletcher
Chattanooga,TN
Summary
Dedicated IT Consultant professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
1
1
Certification
Work History
IT Assurance Senior Associate
Mauldin & Jenkins, LLC
05.2019 - Current
- Accurately and skillfully performed audits for private and closely-held Financial Institutions
- Preformed assessments of IT Security and Compliance status
- Preformed audit testing for SOC 1 and SOC 2 Examinations
- Managed multiple client engagements simultaneously without sacrificing timeliness or quality of work
- Assessed existing policies and procedures to meet goals and objectives and encourage on-time reviews.
- Discussed project progress with Clients, collected feedback on different stages and directly addressed Client concerns.
- Determined areas in need of improvement and prepared researched options for resolutions.
- Handled all technical issues with proactive attention and knowledgeable responses.
- Conducted research on network products, services, protocols and standards for network procurement and development efforts.
- Managed entire audit process and evaluated work of junior team members.
Assistant FAC Manager
Chattanooga Golf And Country Club
04.2018 - 12.2019
- Act as shift manager to ensure all shifts run smoothly and efficiently
- Responsible over Jonas Club Management software and daily and weekly menu items
- Resolved problems promptly to elevate customer approval.
- Handled cash accurately and prepared deposits.
- Motivated, trained and disciplined employees to maximize performance.
Bartender/Server
Chattanooga Golf And Country Club
05.2017 - 12.2019
- Maintain contact with kitchen staff, management, serving staff, and customers to ensure dining details are handled properly and customers’ concerns are addressed
- Cultivated warm relationships with regular customers.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Education
Bachelor of Science - Computer Science: Information Security And Assurance
University of Tennessee
Chattanooga, TN12.2019
Skills
- Ability to work well on a team and independently
- Organizational skills that compliment problem solving and analytical abilities
- Willingness and desire to take leadership roles, listen to others, and make critical decisions in a timely manner
- Persistent in research, critical thinking, and problem solving
- Strong verbal and written communications skills used to clearly identify, document, and present issues and solutions
- Created a script to automate scanning and exploiting hosts on a network using NMAP and Metasploit Framework
- Advanced in social engineering techniques based on Open Source Intelligence Gathering (OSINT) (ie, pretexting, vishing, and phishing)
- Familiar with Information Gathering, Footprinting & Scanning, Vulnerability Assessments, Exploitation, and Reporting
- Familiar with different operating systems such as Windows XP, 7, 8, 10, Kali Linux, Ubuntu, Mac OS
- Advanced knowledge with Nessus, Wireshark, Netcat, DirBuster, Nikto, BurpSuite, John the Ripper, Hashcat, and Shodan
- Experience troubleshooting and installing software and hardware components without negatively impacting normal business flow
- Knowledge in penetration testing, cryptography, and the internet of things
Certification
- Certified Ethical Hacker, EC-Council - CEH v11, April 2021
Timeline
IT Assurance Senior Associate
Mauldin & Jenkins, LLC
05.2019 - Current
Assistant FAC Manager
Chattanooga Golf And Country Club
04.2018 - 12.2019
Bartender/Server
Chattanooga Golf And Country Club
05.2017 - 12.2019
Bachelor of Science - Computer Science: Information Security And Assurance
University of Tennessee
- Certified Ethical Hacker, EC-Council - CEH v11, April 2021
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