Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Mia Gavalas

Jupiter,FL

Summary

Dynamic professional with a proven track record at Clear Coast Debt Relief, enhancing document processing efficiency and customer satisfaction. Skilled in cash handling and relationship building, I significantly reduced errors and improved accountability. My leadership at Raw Juce led to a positive work environment and optimized stock management, demonstrating my goal-oriented approach and data-driven decision making.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Assistant and Document Processing

Clear Coast Debt Relief
05.2024 - 08.2024
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Improved document processing time by efficiently proofreading, formatting, and editing materials before submission or distribution.
  • Decreased errors in document processing by conducting thorough quality checks before distribution or archiving.
  • Developed a comprehensive tracking system for incoming and outgoing documents, enhancing overall accountability within the office environment.
  • Managed approximately 40 incoming emails and faxes per day from customers and employers.

Assistant Manager

Raw Juce
06.2022 - 05.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Education

Associate of Arts - Marketing

Florida State University
Tallahassee, FL
05-2027

Skills

  • Cash handling
  • Goal oriented
  • Relationship building
  • Stock management
  • Data-driven decision making
  • Fashion history

Certification

  • Emergency Medical Technician Basic/Paramedic EMT-B/P-State Licensing Boards.
  • First Aid Certification - American Heart Association.


Interests

  • Web Development and Design
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Fashion
  • Dancing
  • Gym Workouts
  • Passionate about balancing physical health with mental and emotional wellness

Timeline

Sales Assistant and Document Processing

Clear Coast Debt Relief
05.2024 - 08.2024

Assistant Manager

Raw Juce
06.2022 - 05.2023
  • Emergency Medical Technician Basic/Paramedic EMT-B/P-State Licensing Boards.
  • First Aid Certification - American Heart Association.


Associate of Arts - Marketing

Florida State University
Mia Gavalas