Mia Gray
Renaissance Hotel
Oklahoma City,OK
1
Language
3
years of professional experience
Upbeat and driven with a knack for leadership and organizational skills. Possesses comprehensive understanding of operational procedures and effective team coordination. Ready to create a positive impact by ensuring smooth and efficient operations.
Work History
Dining Room Assistant
4 Months- Delivered exceptional dining experiences by maintaining cleanliness and organization in dining areas.
- Supported waitstaff by efficiently refilling beverages and ensuring timely delivery of food items.
- Assisted in setting up and breaking down dining room arrangements for events and special occasions.
- Collaborated with kitchen staff to ensure seamless communication regarding menu changes and guest requests.
- Trained new team members on dining protocols, fostering a collaborative work environment.
- Monitored dining area for cleanliness, promptly addressing any issues to maintain high standards of hygiene.
- Facilitated smooth dining experiences through effective communication with servers, hosts, and management teams.
- Ensured food safety compliance by adhering to proper food handling procedures during meal preparation and serving.
- Supported an enjoyable atmosphere for diners by maintaining a professional demeanor while efficiently attending to their needs.
Server
3 Months- Provided exceptional customer service to enhance guest satisfaction and retention.
- Managed food and beverage orders efficiently, ensuring timely delivery and accuracy.
- Trained new team members on service protocols and menu knowledge for consistency.
- Collaborated with kitchen staff to streamline order preparation and improve workflow.
- Maintained cleanliness and organization of dining area, adhering to health regulations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Person in Charge
2 Years- Implemented operational procedures that improved team efficiency in managing guest experiences.
- Supervised daily operations to ensure safety and compliance standards were met.
- Trained and mentored staff on best practices for customer service and facility maintenance.
- Coordinated event logistics, ensuring seamless execution of birthday parties and group activities.
- Managed inventory levels for supplies, reducing waste through efficient resource allocation.
- Resolved guest inquiries and concerns promptly, fostering a positive environment for visitors.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Education
High School Diploma
- Honor Roll 2020-2026
- Completed AP course in U.S. Government
- Completed AP course in Macroeconomics
- Completed AP course in Biology
- 3.8 GPA
- Honors Program Member
Skills
Cleanliness and hygiene
Customer service focus
Guest engagement
Team coordination
Innovative thinking
Staff development
Cash handling
Order accuracy
Strong work ethic
Languages
French
Professional Working
Interests
Enjoying the art of baking and pastry-making
experimenting with recipes.
Documenting and sharing travel experiences.
Offering time and support to shelters for the homeless
women
and animals.
Participating in local clean-up initiatives.
Avid Reader
Music
Acting and Theater
Dance
Fashion
Timeline
Dining Room Assistant
Renaissance Hotel
04.2026 - 08.2026Read More
Server
Newburn's
08.2025 - 11.2025Read More
Person in Charge
Sky Zone Trampoline Park
03.2023 - 03.2025Read More
Florence High School
High School Diploma
Read More