Mia Guadalupe Sandoval
Henderson,NV
Summary
Developed in fast-paced retail environment, focusing on team leadership and operational efficiency. Skilled in resource management and customer service excellence, seeking to transition into a new field. Eager to leverage transferrable skills to contribute to new and challenging role.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Lids
Henderson, NV
11.2024 - Current
- Assisted in managing daily operations, ensuring smooth workflow and team collaboration.
- Supported inventory management by tracking stock levels and ordering supplies as needed.
- Trained new staff on company policies, procedures, and customer service standards.
- Enhanced customer satisfaction by resolving complaints efficiently and professionally.
- Coordinated promotional events, increasing store visibility and driving sales initiatives.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Increased sales through effective merchandising strategies and targeted promotions.
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers in locating products and answering inquiries.
- Handled cash, credit, and debit transactions with accuracy.
- Increased sales revenue by developing and implementing effective sales strategies.
- Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively.
- Skilled at working independently and collaboratively in a team environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed to open and close store
Bakery Clerk
Crumbl Cookies
Henderson, NV
04.2024 - 11.2024
- Prepared a variety of cookie recipes, ensuring consistency in taste and texture.
- Operated baking equipment safely, maintaining cleanliness and organization in work area.
- Collaborated with team members to streamline production processes for efficiency.
- Trained new staff on baking techniques and safety protocols, enhancing team performance.
- Monitored oven temperatures and baking times to ensure optimal results across batches.
- Complied with health and safety codes to protect staff and customers.
- Processed customer transactions efficiently, ensuring accuracy in cash handling.
- Assisted customers with inquiries, providing exceptional service and product knowledge.
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Greeted customers entering store and responded promptly to customer needs.
Food Service Cashier
Charlie's Philly Steaks
Las Vegas, NV
08.2023 - 03.2024
- Prepared and cooked menu items following standard recipes and presentation guidelines.
- Maintained cleanliness and organization of workstations to ensure food safety compliance.
- Collaborated with team members to meet high-volume service demands during peak hours.
- Processed customer transactions accurately and efficiently.
- Managed cash register and balanced daily sales reports.
- Maintained a clean and organized workspace to ensure safety and compliance with company standards.
- Worked effectively in fast-paced environments.
Education
High School Diploma -
Nevada Charter High School
Las Vegas, NV05.2025
Skills
- Skilled in providing quick customer service, answering questions and suggesting items
- Good knowledge of maintaining cash register
- Capable of speaking in english and somewhat Spanish
- Ability to work in a team and work under pressure
- Flexible schedule
- Friendly and Reliable
- Self motivated
- Highly skilled in accepting cash, checks and other forms of payment
Timeline
Assistant Manager
Lids
11.2024 - Current
Bakery Clerk
Crumbl Cookies
04.2024 - 11.2024
Food Service Cashier
Charlie's Philly Steaks
08.2023 - 03.2024
High School Diploma -
Nevada Charter High School