Mia Guzman
San Antonio,TX
Summary
Adaptable professional with experience in customer service and legal support. Known for strong problem-solving and multitasking skills, contributing effectively to team environments and enhancing client satisfaction through organized case management.
Overview
3
3
years of professional experience
Work History
Intern
The Law Offices of Joseph Vasquez
El Paso, TX
02.2026 - 05.2026
- Conducted legal research to support case preparation and documentation.
- Assisted attorneys with drafting legal documents and correspondence.
- Organized case files and maintained accurate records for client matters.
- Communicated effectively with my supervisor to gather necessary information for cases.
Host
Grove Brunch
El Paso, TX
05.2025 - 08.2025
- Greeted and seated guests promptly, ensuring a welcoming environment.
- Managed reservations and waitlist efficiently, optimizing table turnover.
- Communicated effectively with kitchen and service staff to enhance guest experience.
- Assisted in training new hosts on operational procedures and customer service standards.
- Managed phone calls and helped hand out over the phone orders.
Server/Food Runner/Cashier
Chicken N Pickle
San Antonio, TX
10.2024 - 05.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Managed order processing using POS system for efficient transactions.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area for optimal guest experience.
Barista/Cashier
Tippi Teas
El Paso, TX
06.2024 - 08.2024
- Prepared and served a variety of beverages, enhancing customer satisfaction through quality service.
- Maintained cleanliness and organization of workspace, ensuring compliance with health and safety standards.
- Operated brewing equipment, smoothie and juice facilities consistently delivering high-quality drinks.
- Assisted customers with product selections, providing knowledgeable and favorite recommendations.
Brand Representative
Hollister.Co
El Paso, TX
12.2022 - 06.2023
- Engaged customers by delivering exceptional service and product knowledge.
- Assisted in maintaining store presentation and visual merchandising standards.
- Processed transactions accurately using point-of-sale system.
- Collaborated with team members to achieve sales goals and improve customer satisfaction.
- Stocked new merchandise and helped place online orders.
Education
Bachelor of Arts - Criminology
The University of Texas At San Antonio
San Antonio, TX12-2026
Associate of Arts - Criminal Justice
El Paso Community College
El Paso, TX05-2024
Skills
- Teamwork and collaboration
- Quick learner
- Fast learner
- Problem-solving
- Multitasking and organization
- Flexible schedule
- Strong academic record
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Intern
The Law Offices of Joseph Vasquez
02.2026 - 05.2026
Host
Grove Brunch
05.2025 - 08.2025
Server/Food Runner/Cashier
Chicken N Pickle
10.2024 - 05.2025
Barista/Cashier
Tippi Teas
06.2024 - 08.2024
Brand Representative
Hollister.Co
12.2022 - 06.2023
Bachelor of Arts - Criminology
The University of Texas At San Antonio
Associate of Arts - Criminal Justice
El Paso Community College