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Mia Henderson
Sharon,MA
Summary
Effective merchandising professional bringing demonstrated success in leveraging visual display prowess to express brand vision. Over 4 years of fashion industry experience. Quick-learning and creative with aptitude for surmounting challenges. Also goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales and maintaining accurate records of all transactions.
Overview
4
4
years of professional experience
Work History
Style Team Member
Target
09.2023 - Current
- Enhanced customer satisfaction by providing personalized fashion advice and recommendations.
- Streamlined store operations by maintaining organized merchandise displays and sales floor cleanliness.
- Boosted sales through effective product knowledge and up-to-date trend awareness.
- Enhanced store sales by creating visually appealing and strategically placed product displays.
- Collaborated with management to develop seasonal merchandising strategies for optimal customer engagement.
- Worked well in a team setting, providing support and guidance.
Sales Associate
Victoria Secret
10.2020 - 12.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate
Holy Sheets
09.2020 - 12.2020
- Recommended complementary purchases to customers, increasing revenue.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Developed strong rapport with customers and created positive impression of business.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Cashier
Albertsons
01.2020 - 09.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma -
Valley High School
Las Vegas, NV06.2016
Skills
- Trend Forecasting
- Fashion Styling
- Personal Shopping
- Brand Awareness
- Inventory Management
- Attention to Detail
- Multitasking
- Customer Service
- Project Management
- Time Management
- Sales Techniques
- Visual Merchandising
References
References available upon request.
Software
Photoshop
Excel
Timeline
Style Team Member
Target
09.2023 - Current
Sales Associate
Victoria Secret
10.2020 - 12.2022
Sales Associate
Holy Sheets
09.2020 - 12.2020
Cashier
Albertsons
01.2020 - 09.2020
High School Diploma -
Valley High School
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