Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Mia Hitchcock

Mia Hitchcock

Peabody,MA

Summary

Dynamic professional skilled in customer service and conflict resolution. Proven ability to create a welcoming atmosphere while maintaining high sanitation standards and compliance in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Bartender

Village Tavern Restaurant
Salem, MA
06.2025 - Current
  • Maintained cleanliness and organization of the bar area.
  • Resolved conflicts and deescalated tense situations in a fast-paced bar environment to ensure a safe and welcoming atmosphere for all patrons.
  • Resolved customer complaints in a professional manner.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.

Esthetician

Spalenza Spa
Danvers, MA
11.2024 - Current
  • Assisted in maintaining a clean and organized treatment room environment.
  • Developed and maintained positive client relationships to enhance service experience.
  • Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
  • Performed facials using high-quality products and techniques.
  • Performed waxing services on clients including eyebrows, lip, chin, and full face.

Sales Professional

Albrecht Buick GMC
Wakefield, MA
01.2024 - 07.2024
  • Negotiated pricing contracts with clients for optimal profitability.
  • Consulted with long-term, new, and prospective customers to understand needs and propose ideal solutions.
  • Updated job knowledge by participating in educational opportunities.
  • Proactively identified and solved complex strategy problems impacting sales management and business direction.

Education

Some College (No Degree) - Criminal Justice

North Shore Community College
Danvers, MA

Skills

  • Problem solving
  • Customer service
  • Sanitation compliance
  • Conflict resolution
  • Handling difficult customers
  • Sales expertise
  • Sales negotiation

Languages

Spanish
Professional

Timeline

Bartender

Village Tavern Restaurant
06.2025 - Current

Esthetician

Spalenza Spa
11.2024 - Current

Sales Professional

Albrecht Buick GMC
01.2024 - 07.2024

Some College (No Degree) - Criminal Justice

North Shore Community College

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