Mia Huber
Bradford,Pennsylvania
Summary
Excellently skills in time management skills combined with a superior knowledge of the customer service industry, hardworking, and ready to learn. I know my communication skills combined with my problem-solving skills can be useful in serving customers. Capable of handling multiple tasks in a fast-paced environment. Able to keep customers happy and smiling while resolving their issues in the shortest time possible. Seeking a customer service representative position where I can use my experience and communication skills to handle customer complaints and queries and deepen the relationship with customers.
Overview
10
10
years of professional experience
Work History
Indoor and Outdoor Laborer
Pure Tech LLC
01.2014 - 02.2023
- Performs general housekeeping and cleaning tasks
- Worked fast to meet daily deadlines
- Organized inventory for easy access
- Followed instructions and procedures to complete tasks
- Worked on outside grounds maintenance tasks and cleaned vehicles
- Excellent ability to perform heavy lifting and manual labor
Landscaper
Grahams Greenhouse and Landscaping
01.2016 - 10.2019
- Performs lawn planting, watering, mulching, and edging
- Maintains grounds through trimming, weeding, and clean-up
- Managed complex landscaping projects
- Designed and implemented garden layouts for residential properties
Youth Conservation Corporation Crew Member
Allegheny National Forest Service
06.2018 - 08.2018
- Worked 40 hours/Week at a pay rate of $7.25/hr in a team setting
- Developed interpersonal and leadership skills through team building exercises
- Participated in various projects including trail maintenance, wildlife habitat restoration, sign-making, and environmental education programs
- Assisted in monitoring wildlife populations and habitat quality in conservation areas
Barista
Mark Kearns
12.2020 - 08.2021
- 40 hours/Week at a pay rate of $15.00/hr
- Trained new employees through demonstration and coaching, focusing on tasks such as preparing food orders, cooking, and greeting guests
- Managed opening and closing procedures, ensuring readiness for each shift
- Handled conflicts between employees, evaluated performance, and provided coaching
- Volunteered for extra shifts during peak times to support staffing needs
- Maintained a professional appearance, provided excellent customer service, and ensured the smooth operation of the restaurant.
Customer Service Intern
Pennhills Country Club
05.2022 - 11.2022
- 40 hours/Week at a pay rate of $10.50/hr plus tips
- Greeted customers in a friendly and helpful manner
- Served various drinks including wine, beer, liquor, and mixed drinks
- Cleaned the bar and stocked the bar with the necessary supplies
- Collected payments for beverages and balance cash receipts
- Resolved customer complaints professionally
- Set a positive dining experience as the first point of contact for incoming guests.
Painter
Cavallaro Painting and Decorating
02.2023 - 04.2024
- Painted inside homes and work construction areas
- Ability to work efficiently both independently and as part of a team
- Skilled in using a variety of tools and equipment to complete painting tasks
- Proficient in using a variety of painting tools and equipment for a clean finish.
Education
University of Pittsburgh At Bradford
04.2022
Bradford Area High School
06.2021
Skills
- Strong Work Ethic
- Attention to Detail
- Time management
- Effective Multitasking
- Problem-Solving
- Self-Directed and Motivated
- Safety understanding
- Customer Service
- First Aid / CPR
- Dependable and Responsible
- Planning and Organization
- Active Listening
- Problem Solving and Conflict Resolution
- Patience
- Collaboration and Teamwork
References
- Mary Jo Hardy, Pennhills Country Club & Golf Course, Bradford PA 16701, 1-(814)-598-0049, mjhardypennhillsclub.com
- Jason Williams, Home Depot Kitchen Associate, Bradford PA 16701, 1-(716)-244-3468, vonsturgmail.com
- Bill Graham, Graham's Greenhouse and Landscaping, Bradford PA 16701, 1-(814)-598-0535, Grahamsgreenhouseatlanticbb.net
- John Baglione, Manager at Home Depot, Olean NY, 1-(585)-307-8046, NA
Timeline
Painter
Cavallaro Painting and Decorating
02.2023 - 04.2024
Customer Service Intern
Pennhills Country Club
05.2022 - 11.2022
Barista
Mark Kearns
12.2020 - 08.2021
Youth Conservation Corporation Crew Member
Allegheny National Forest Service
06.2018 - 08.2018
Landscaper
Grahams Greenhouse and Landscaping
01.2016 - 10.2019
Indoor and Outdoor Laborer
Pure Tech LLC
01.2014 - 02.2023
University of Pittsburgh At Bradford
Bradford Area High School