MIA I. DRIVAS
Eatonville,WA
Summary
Proficient in communication, interpersonal relations, and organizational management, ensuring efficient task completion. Demonstrates reliability and a strong work ethic, with a proven ability to adapt swiftly to new challenges and environments.
Overview
6
6
years of professional experience
Work History
BARISTA
BIGFOOT JAVA
Puyallup, WA
05.2021 - Current
- Maintained high organization standards to ensure efficient workflow in an extremely fast paced stand.
- Effectively engaged with customers from varied backgrounds, ensuring a positive and inclusive experience.
- I lead by example and mentored/trained new employees to do the same.
- I continuously aim above the standard to support and motivate my coworkers as well as keep customers satisfied.
- Built strong relationships with regulars and new customers by providing friendly, personalized service.
- Created signs and displays to advertise store products or events.
- Demonstrated ability to work collaboratively with customers and colleagues to create a positive customer experience.
Store Manager
BIGFOOT JAVA
Bonney Lake, WA
08.2024 - 08.2025
- Managed daily store operations and ensured compliance with company policies.
- Trained and mentored team members on customer service best practices.
- Oversaw inventory management, including stock ordering and product displays.
- Implemented promotional strategies to enhance customer engagement and sales.
- Maintained store cleanliness and organized work areas for efficiency.
- Conducted employee performance evaluations to support professional development.
- Developed staff schedules to optimize coverage during peak hours.
- Recruited, trained and supervised new employees.
- Managed inventory tracking and physical inventory counts to minimize loss.
TEAM MEMBER
GABE'S ICE CREAM
Puyallup, WA
06.2020 - 09.2020
- I had the role of a team member which consisted of responsibilities such as dish washing, scooping ice cream, making ice cream, handling money, and connecting with customers.
- I had closing shifts often, along with restocking and prep for the openers the next day.
- I had strengths of efficiency and managed my stress during rushes of customers when I was the only person on shift.
- Developed strong customer service skills and interpersonal communication abilities by working with a diverse group of customers.
Education
HIGH SCHOOL DIPLOMA - CAMBRIDGE PROGRAM
BETHEL HIGH SCHOOL
WA06.2020
Some College (No Degree) - SCIENCE TALENT EXPANSION PROGRAM
CENTRAL WASHINGTON UNIVERSITY
Ellensburg, WASkills
- Multitasking and organization
- training and mentoring
- Fast learner
- Open-minded
- Levelheaded
- Great conversationalist
- Great under pressure
- Teamwork and collaboration
- Time management
- Effective communication
- Attention to detail
- Reliable and dependable
- Team leadership
- Conflict resolution
- Problem solving
- Workflow management
- Team player
- Verbal and written communication
Extracurricular Activities
- Cambridge Tutor - 2 years - Helped younger students with time management and study support.
- Golf Team - 4 Year Varsity (2 years Team Captain) - Displayed leadership and maintained team morale.
- Softball Team - 4 year Varsity - Supported teammates and held them accountable.
- Leadership - 2 years - Promoted kindness and respect among students.
References
References available upon request.
Timeline
Store Manager
BIGFOOT JAVA
08.2024 - 08.2025
BARISTA
BIGFOOT JAVA
05.2021 - Current
TEAM MEMBER
GABE'S ICE CREAM
06.2020 - 09.2020
HIGH SCHOOL DIPLOMA - CAMBRIDGE PROGRAM
BETHEL HIGH SCHOOL
Some College (No Degree) - SCIENCE TALENT EXPANSION PROGRAM
CENTRAL WASHINGTON UNIVERSITY