Mia Jones
Lake Ann,MI
Summary
Hard working thirty year old searching for an occupation that is more fulfilling and utilizes specific talents. Upbeat, and energetic personality is sure to benefit any workplace.
Overview
13
13
years of professional experience
Work History
Merchandising Associate
Sam's Club
Traverse City, MI
09.2022 - 02.2024
- Organized product displays to attract customers and increase sales.
- Ensured that all merchandise was correctly priced and tagged according to established standards.
- Provided excellent customer service by answering questions about products and services.
- Created innovative visual display solutions for promotional events.
- Maintained accurate inventory records of all merchandise received and shipped out from the store.
- Monitored stock levels, reordered items when necessary, and ensured proper storage of products.
- Identified discrepancies between physical count and computer-generated reports promptly.
- Trained new staff members on merchandising principles and practices adopted by the organization.
- Participated actively in weekly meetings with other departments such as Sales, Marketing and Accounting to discuss operational issues related to Merchandising Department.
- Communicated and coordinated planogram execution with store management.
- Assisted in maintaining store shelves and displays, ensuring items were properly stocked and labeled.
- Developed effective merchandising plans to maximize sales and customer satisfaction.
Packaging Coordinator
Sara Lee Frozen Bakery
Traverse City, MI
05.2018 - 08.2022
- Maintained accurate records of all incoming and outgoing materials in the packaging department.
- Developed and implemented improved procedures for packaging operations to ensure efficiency, accuracy, and quality.
- Provided training sessions for new hires on proper usage of equipment used in the packaging process.
- Inspected finished products prior to shipment to guarantee high-quality standards were met.
- Organized and labeled boxes in pallet racks to make item retrieval faster.
- Marked and labeled containers with accurate shipping information to prevent delays.
- Operated a pallet jack
- Obtained, moved and sorted products and materials.
- Measured, weighed and counted products and materials.
- Loaded materials and products into package processing equipment.
- Loaded and unloaded items from machines, carts and dollies.
- Sealed containers or materials using glues, fasteners and tape.
Cashier
Shell Gas Station
Kalkaska, MI
06.2017 - 01.2018
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
Grill Cook
McDonalds
Mancelona, MI
05.2011 - 06.2016
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Supervised and trained kitchen staff on proper preparation techniques.
- Checked quality of ingredients before use in order to ensure freshness.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Cleaned and organized grilling area, stocked supplies, and prepared food items to order.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Monitored grill temperature to ensure proper cooking times.
- Prepared a variety of foods including salads, sandwiches and wraps using established recipes.
- Made sure that all orders were filled in an accurate and timely manner.
- Stored food in designated containers and storage areas to prevent spoilage.
- Complied with all safety standards while on the job.
- Followed proper sanitation procedures during food preparation and storage.
Education
Associate of Arts -
North Central Michigan College
Petoskey, MI05-2015
Skills
- Time Management
- Costumer Service
- Cash Handling
- Cleaning
- Task Oriented
- Work Planning and Prioritization
Accomplishments
- Participated in the 2023 Walmart/Sam's Club associates week in Arkansas.
References
References available upon request.
Timeline
Merchandising Associate
Sam's Club
09.2022 - 02.2024
Packaging Coordinator
Sara Lee Frozen Bakery
05.2018 - 08.2022
Cashier
Shell Gas Station
06.2017 - 01.2018
Grill Cook
McDonalds
05.2011 - 06.2016
Associate of Arts -
North Central Michigan College