Mia Kuklin
Lewisville,Texas
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
2
2
Certificates
Work History
Apartment Leasing Agent
Sterling
Huntsville, TX
2021.08 - Current
- Contracted maintenance workers based on tenant needs and acted quickly to maintain tenant satisfaction during emergency situations.
- Resolved conflicts between tenants regarding noise, encroachments and parking.
- Responded to requests and scheduled appointments for property showings.
- Distributed and followed up on tenant renewal notices.
Food Delivery Driver
Uber Eats
Dallas, Texas
2020.12 - Current
- Drove continuously during shifts, meet deadlines and achieved high customer satisfaction ratings.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Verified orders prior to completing deliveries to avoid customer complaints.
Sales Representative
Nift
College Station, Texas
2020.02 - 2020.05
- Working from warm/cold lead lists
- I delivered a prepared sales presentation effectively and professionally involving the marketing and direction sales of cleaning supplies to small business in the United States
- Utilized spreadsheets to log customer experiences and track calls
Server and Host
Cheddar’s Scratch Kitchen
The Colony, Texas
2019.05 - 2019.08
- Established a positive and friendly attitude, no matter the demand of the customer
- Worked in a fast-paced environment, managing up to four parties at a time
- Handled cash in an honest and efficient manner
Shift Leader
Tropical Smoothie
The Colony, Texas
2018.10 - 2019.04
- Trained and supervised staff members
- Provided input for new hire performance reviews and identified areas for additional training
- Entrusted with responsibility to record accurate daily cash records and forecasted sales, and deliver bank deposits
- Handled all customer service complaints, refunds, and questions, assuring my customers were satisfied and ensuring the daily shift ran smoothly
Education
Sam Houston State University
Huntsville, TX 2021.08 - Current
Blinn College
College Station, TX 2019.08 - 2021.05
Skills
Team Building
Telephone and email etiquette
Leasing and sales
Certification
Certified CPR (can provide certification if needed)
Timeline
Apartment Leasing Agent
Sterling
2021.08 - Current
Sam Houston State University
2021.08 - Current
Food Delivery Driver
Uber Eats
2020.12 - Current
Sales Representative
Nift
2020.02 - 2020.05
Blinn College
2019.08 - 2021.05
Server and Host
Cheddar’s Scratch Kitchen
2019.05 - 2019.08
Shift Leader
Tropical Smoothie
2018.10 - 2019.04