Summary
Overview
Work History
Education
Skills
Timeline
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Mia Lim

Orlando,FL

Summary

Dynamic and results-oriented professional with extensive experience in hospitality and sales, notably at Soupa Saiyan. Excelled in improving operational efficiency and customer satisfaction through exceptional organization, prioritization, and communication skills. Proven track record in team leadership, performance improvement, and adeptness in POS system operation. Passionate about driving success and fostering collaborative environments.

Overview

7
7
years of professional experience

Work History

Restaurant Manager

Soupa Saiyan
Orlando, FL
04.2022 - Current
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Resolved and investigated complaints regarding service, food quality and accommodations.
  • Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Trained new employees to perform duties.

Sales Intern

Sodexo Live at the Orange County Convention Center
Orlando, FL
01.2024 - 08.2025
  • Assisted in managing the sales pipeline and forecasting future sales to aid in strategic planning.
  • Provided administrative support to the sales team, including scheduling meetings and managing correspondence.
  • Participated in client meetings and sales calls to understand customer needs and requirements.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Listened to customer needs to identify and recommend best products and services.
  • Demonstrated knowledge of industry-specific terminology and concepts related to sales activities.
  • Participated actively in team meetings, providing updates on assigned tasks and learning from feedback.

Receptionist

Sparenity Nail Lounge
Oviedo, FL
06.2018 - 03.2022
  • Directs all transactional processes using POS systems.
  • Maintained operational standards as the key holder.
  • Ensure smooth operations during business opening and closing times.
  • Handled high volume of incoming and outgoing phone calls.
  • Scheduled and confirmed appointments.

Education

Bachelor of Science - Integrated Business

University of Central Florida
Orlando, FL
12-2024

Skills

  • Organization and prioritization
  • Point of sale (POS) system operation
  • Customer-oriented
  • Adaptable
  • Performance improvement
  • Teamwork and collaboration
  • Excellent communication
  • Attention to detail

Timeline

Sales Intern

Sodexo Live at the Orange County Convention Center
01.2024 - 08.2025

Restaurant Manager

Soupa Saiyan
04.2022 - Current

Receptionist

Sparenity Nail Lounge
06.2018 - 03.2022

Bachelor of Science - Integrated Business

University of Central Florida

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Mia Lim