Mia Locke
Pittsford
Summary
Dynamic team member with a proven track record at Chick-fil-A, excelling in customer service and process improvement. Adept at building relationships and coaching peers, I consistently identify opportunities for enhancing performance and quality assurance. A quick learner committed to delivering exceptional service and fostering team collaboration.
Experienced professional skilled in setting up and running job-related equipment to complete quality work. Talents include sorting parts and stocking supplies to support team productivity. Equipped with good problem-solving, organizational, and planning abilities.
Overview
4
4
years of professional experience
Work History
Team Member
Nrgize Lifestyle Cafe, LA Fitness Greenway
Henrietta
04.2024 - Current
- Worked hard to learn required tasks quickly to maximize performance.
- Developed positive customer relationships through friendly greeting and excellent service.
- Built and maintained working relationships with peers and upper management.
- Identified opportunities for process improvements within the department.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Participated in training sessions for new employees when needed.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Looked for ways to go above and beyond job requirements.
Team Member
Chick-fil-A
Henrietta
05.2021 - 10.2023
- Worked hard to learn required tasks quickly to maximize performance.
- Developed positive customer relationships through friendly greeting and excellent service.
- Built and maintained working relationships with peers and upper management.
- Participated in regular training sessions to improve product knowledge and service skills.
Education
Associate of Applied Science - Surgical Technology
Monroe Community College
Rochester, NY08-2026
High School Diploma -
Rush-Henrietta Senior High School
Rochester, NY06-2023
Skills
- Customer service
- Process improvement
- Time management
- Quality assurance
- Performance improvement
- Peer coaching
- Relationship building
- Task prioritization
- Multitasking capacity
- Team collaboration
- Great Communication
- Quick learner
Timeline
Team Member
Nrgize Lifestyle Cafe, LA Fitness Greenway
04.2024 - Current
Team Member
Chick-fil-A
05.2021 - 10.2023
Associate of Applied Science - Surgical Technology
Monroe Community College
High School Diploma -
Rush-Henrietta Senior High School