Summary
Overview
Work History
Education
Skills
Timeline
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Mia Lopez

Houston,TX

Summary

Dedicated receptionist with excellent experience. Maintain professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

3
3
years of professional experience

Work History

Loaner Coordinator

Bayway Lincoln Mercury
08.2024 - Current
  • Verify that all customer complaints are handled promptly and appropriately maximize rental income while minimizing expenses through effective planning and control
  • Provide quotes, book and explain terms and conditions of loaner agreements
  • Verify insurance, credit card, and ID are up to date and accurate in the computer system
  • Entered data, generated reports, and produced tracking documents.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.

Receptionist

Bayway Lincoln Mercury
12.2023 - 08.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Streamlined front desk operations for increased efficiency by effectively managing approximately 30 phone calls, emails, and walk-in clients.
  • Confirmed appointments, communicated with clients, and updated client records.

Office Assistant

Brock Services
12.2022 - 11.2023
  • Collected and coded various documents to prepare for filing, storage and processing
  • Connected with leaders to compile attendance sheets at the beginning of each shift and distribute information
  • Proofread and corrected correspondence and reports for error free documentation

Receptionist

UTMB Urgent Care
09.2021 - 11.2022
  • Greeted patients with an upbeat and positive attitude at check in
  • Filing charts and notifying medical assistants of a patient's arrival
  • Answered reception phones and assisted callers with any request or questions
  • Efficiently performed data entry with sharp attention to detail

Education

No Degree - Diagnostic Medical Sonography

San Jacinto College
Houston, TX
05-2026

Diploma -

J Frank Dobie High School
Houston, TX
06.2020

Skills

  • Excellent multi-tasking abilities
  • Strong communication skills
  • Fast learner
  • Proficient in Microsoft 365
  • Customer Service
  • Work Planning and Prioritization
  • Data Entry

Timeline

Loaner Coordinator

Bayway Lincoln Mercury
08.2024 - Current

Receptionist

Bayway Lincoln Mercury
12.2023 - 08.2024

Office Assistant

Brock Services
12.2022 - 11.2023

Receptionist

UTMB Urgent Care
09.2021 - 11.2022

No Degree - Diagnostic Medical Sonography

San Jacinto College

Diploma -

J Frank Dobie High School

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Mia Lopez