Mia Marquez Rios
Santa Ana,CA
Summary
Dynamic Production Training Coordinator at Balt with a proven track record in staff training and development. Expert in compliance with FDA and ISO standards, I enhanced training efficiency, resulting in improved employee certification rates. Strong communicator and team leader, adept at fostering collaboration and driving continuous improvement in operational processes.
Overview
2
2
years of professional experience
Work History
Production Training Coordinator
Balt
Irvine, CA
06.2024 - Current
- Coordinated and delivered training sessions for production staff in medical device assembly environment.
- Developed SOPs and training materials compliant with FDA and ISO standards.
- Collaborated with Quality and Engineering teams to certify employees and enforce safety protocols.
- Monitored training progress while leading continuous improvement efforts for training procedures.
- Tailored training programs in partnership with department heads to align with job roles.
- Hosted orientation sessions to support onboarding of new employees.
- Maintained accurate records of all conducted trainings.
Manager
El Camino Cafe
Tustin, CA
11.2022 - 07.2024
- Managed day-to-day operations of a high-volume cafe, overseeing scheduling, employee performance, and customer service.
- Led and trained a team of front- and back-of-house staff to maintain service quality and improve overall efficiency.
- Handled inventory management, vendor relations, and cost control initiatives.
- Resolved customer concerns promptly, contributing to a consistent increase in positive reviews and repeat business.
- Trained employees on additional job positions to maintain coverage of roles.
- Oversaw daily operations, maintaining efficiency and quality standards.
Education
Some College (No Degree) - Engineering
Irvine Valley College
Irvine, CASkills
- Staff Training & Development
- Operations Management
- Team Leadership
- Inventory & Cost Control
- Customer Service Excellence
- Compliance (FDA, ISO)
- Communication & Collaboration
- Employee training
- Quality assurance
- Professional demeanor
- Knowledge management
- Data entry
- Adaptability
- Schedule coordination
- Data analysis
- Safety protocols
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Production Training Coordinator
Balt
06.2024 - Current
Manager
El Camino Cafe
11.2022 - 07.2024
Some College (No Degree) - Engineering
Irvine Valley College
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