Mia Massa
Henderson
Summary
Detail-oriented employee with strong team collaboration and critical thinking skills. Proven track record in resolving issues and effectively prioritizing tasks. Looking to leverage customer service expertise to further expand skills and experience.
Overview
1
1
year of professional experience
Work History
Cosmetology Student
Paul Mitchell The School
Henderson
09.2025 - Current
- Engaged clients through consultations to determine their beauty needs.
- Maintained a clean and organized work area to ensure safety standards were met.
- Used strong communication skills to effectively speak to and liaise with potential clients and develop business relationships.
- Participated in hands-on workshops to enhance technical skills and knowledge.
Mortgage Loan Officer Assistant
Michelle Massa
Henderson
05.2025 - 09.2025
- Organized and maintained client files for easy access and tracking.
- Coordinated meetings between clients and loan officers for consultations.
- Managed appointment schedules to ensure timely client follow-ups.
- Performed administrative tasks such as creating status reports on loans in progress, photocopying loan documents, printing daily mortgage rate sheets and answering phones.
Education
High School Diploma -
Acellus Academy
Henderson, NV05.2025
Skills
- Customer service
- Team collaboration
- Critical thinking
- Problem solving
- Excellent communication
- Organization
- Task prioritization
- Problem resolution
Affiliations
Allstar Cheerleading
Timeline
Cosmetology Student
Paul Mitchell The School
09.2025 - Current
Mortgage Loan Officer Assistant
Michelle Massa
05.2025 - 09.2025
High School Diploma -
Acellus Academy