Mia McIntosh
Colleyville
Summary
Motivated and dependable college student with experience in customer service and a strong work ethic. Skilled at communicating with customers, solving problems, and working effectively in fast-paced environments. Known for being reliable, adaptable, and eager to learn new skills. Committed to providing excellent service, contributing to team success, and maintaining a positive attitude while balancing academic and professional responsibilities.
Overview
2
2
years of professional experience
Work History
Cryotherapy Technician
Recover Cryotherapy
Euless, TX
08.2024 - 02.2025
- Administered cryotherapy sessions, ensuring safety and comfort for clients.
- Educated clients on benefits and procedures of cryotherapy treatments.
- Maintained cleanliness and organization of treatment areas and equipment.
- Assisted in developing client care plans tailored to individual needs.
- Collaborated with team members to enhance overall service delivery quality.
Front Desk Receptionist
FORM Yoga and Pilates
Southlake, TX
05.2024 - 08.2024
- Greeted and assisted clients, ensuring a welcoming environment in studio.
- Managed appointment scheduling using Mindbody software to optimize class attendance.
- Handled customer inquiries and resolved issues efficiently, enhancing client satisfaction.
- Processed payments and maintained accurate records of transactions and memberships.
- Managed and watched the children in the studio child care facility
- Maintained cleanliness and sanitation standards in assigned areas.
Team Leader
Rush Bowls
Keller, TX
02.2023 - 03.2024
- Led daily operations to ensure smooth workflow and high-quality customer service.
- Trained and mentored new team members on product offerings and operational procedures.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Coordinated team scheduling to align staffing with peak business hours for efficiency.
Education
BBA - Marketing
University of Oklahoma
Norman, OK05-2029
Skills
- Problem-solving
- Team motivation
- Teamwork and collaboration
- Time management
- Customer service
Timeline
Cryotherapy Technician
Recover Cryotherapy
08.2024 - 02.2025
Front Desk Receptionist
FORM Yoga and Pilates
05.2024 - 08.2024
Team Leader
Rush Bowls
02.2023 - 03.2024
BBA - Marketing
University of Oklahoma